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- Tasks: Be the friendly face of Bravissimo, welcoming visitors and handling queries.
- Company: Bravissimo is a celebrated retailer empowering women with beautiful lingerie and swimwear.
- Benefits: Enjoy up to 25 days holiday, discounts, healthcare plans, and free parking.
- Why this job: Join a vibrant team where every day brings new challenges and opportunities to shine.
- Qualifications: Passion for customer service, strong communication skills, and a positive attitude are essential.
- Other info: This part-time role offers a chance to grow within a supportive and dynamic environment.
The predicted salary is between 8000 - 12000 £ per year.
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Direct message the job poster from Bravissimo
Thursday 8:30am – 5:00pm & Friday 8:30am – 5:00pm
Permanent contract
Salary £10k
About Bravissimo
Owned by Wacoal, Bravissimo is an award-winning multi-channel retailer who provide lingerie, swimwear and nightwear for women who wear a D to L cup. We have 25 shops in the UK, along with a well-established ecommerce operation. Since being founded in 1995 our purpose has remained the same; to inspire our customers to feel confident and uplifted, offering an amazing choice of beautiful styles and colours. We want our customers to feel celebrated, to feel like they belong and that Bravissimo is their place that they want to shout about!
- Up to 25 days holiday – full time equivalent
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
- Free on-site parking at Bra HQ
About the role
The purpose of this role is to provide a friendly and professional experience to our external customers and internal teams at Bra HQ, whether that be by telephone, email or in person. You will play a key role for our HQ by being the first point of contact for all facility related queries and provide support to the other functions within the People & Culture team. This is a varied role where no two days are the same, so we are looking for someone who is keen to roll up their sleeves and get stuck in!
Here’s an example of what you would be involved in:
- Welcoming visitors to our Bra HQ and being the first point of contact for phone enquiries.
- Helping set up our meetings rooms for various activities and set up for HQ events.
- Handling all our facilities contracts to ensure we provide a safe and clean environment for our teams.
- Managing all incoming and outgoing post and deliveries.
- Keeping on top of our HQ stationery, supplies and sundries.
- Carrying out HQ induction sessions with any new starters at Bra HQ.
- Maintain our security system through allocating fobs to all new staff and visitors.
- Assisting our Property & Maintenance manager with Health & Safety requirements at HQ and the co-ordination of all first aid requirements.
- Liaising with our shop teams to support with gift voucher and name badge requests.
About You
- You will have a passion for customer service and delivering the best service to both internal teams and external customers.
- You will be highly organised and able to prioritise your work.
- You will have excellent verbal and written communication skills.
- You are confident using Microsoft Office suite.
- You have an excellent telephone manner.
- You are reliable and committed.
- You are able to respond well to a variety of tasks with a positive attitude.
Our customers are at the heart of everything we do, so we all spend regular time with our customer facing areas (in Retail, Customer Services and Warehouse) to understand what is important. Should you be successful in reaching the final interview stage we will discuss this in more detail. We are all in it together – We are Bravissimo!
Interested?
If you feel that you’re the person that we’re looking for then please provide us with your current CV, notice period details and a covering letter, letting us know why you’d love to work for Bravissimo, and what it is about you and your skills that make you perfect for this position.
Please note – should we receive enough applications for this position, we may close the advert earlier than the date shown. Therefore, should you be interested, please submit your application as soon as possible.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Part-time
Job function
-
Job function
Administrative and Customer Service
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Industries
Retail and Retail Apparel and Fashion
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Receptionist employer: Bravissimo
Contact Detail:
Bravissimo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Bravissimo's brand and values. Understanding their mission to inspire confidence in women will help you connect with the company's ethos during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for the varied tasks you'll face as a receptionist, ensuring you can handle inquiries with ease.
✨Tip Number 3
Get comfortable with Microsoft Office tools, especially Word and Excel. Being proficient in these applications will not only boost your confidence but also demonstrate your readiness for the administrative aspects of the role.
✨Tip Number 4
Network with current or former employees of Bravissimo if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Receptionist role at Bravissimo. Emphasise your customer service experience, organisational skills, and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at Bravissimo. Mention specific aspects of the company that resonate with you and explain how your skills make you a great fit for the role.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this position, ensure your application is free from errors and clearly conveys your message. Use a friendly yet professional tone.
Highlight Customer Service Passion: Bravissimo values customer service highly. In your application, provide examples of how you've gone above and beyond to deliver exceptional service in previous roles.
How to prepare for a job interview at Bravissimo
✨Show Your Customer Service Passion
Bravissimo values customer service highly, so be sure to express your enthusiasm for helping others. Share examples from your past experiences where you went above and beyond to assist customers or colleagues.
✨Demonstrate Organisational Skills
As a receptionist, you'll need to juggle various tasks. Prepare to discuss how you prioritise your workload and manage time effectively. You might even want to bring a planner or notes to show your organisational methods.
✨Practice Your Communication Skills
Excellent verbal and written communication is crucial for this role. Before the interview, practice answering common questions clearly and confidently. Consider doing a mock interview with a friend to refine your delivery.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is required, brush up on your skills, especially in Word and Excel. Be ready to discuss how you've used these tools in previous roles, and if possible, mention any specific projects where they were essential.