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- Tasks: Lead and inspire the team to deliver exceptional customer service in a vibrant shop environment.
- Company: Join Bravissimo, an award-winning lingerie retailer dedicated to uplifting women since 1995.
- Benefits: Enjoy up to 25 days holiday, 50% discount on products, and great training resources.
- Other info: Exciting growth journey with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team making a real difference in customers' lives every day.
- Qualifications: Passion for customer service and leadership skills; experience in retail is a plus.
The predicted salary is between 28500 - 29000 £ per year.
We are looking for a Supervisor on a 37.5 hours per week permanent contract, to join the team in our Nottingham shop. Starting rate £13.71, moving to £13.90 after passing a 3 month probation.
Shop Opening Times:
- Monday - Saturday 9.30am - 5.30pm
- Sunday (and Bank holidays) 10.30am - 4.30pm
About Bravissimo:
Part of Wacoal Europe Group, Bravissimo is an award‑winning, multi‑channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Benefits:
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
About the Job:
As a Supervisor with Bravissimo, you will be an essential part of the store management team. You will support the Store Manager and Assistant Manager in the running of the store, ensuring that every customer has a fantastic experience from the moment they walk in. You will lead, inspire and develop the team, setting them up for success and ensuring that every customer receives the exceptional customer service that lies at the heart of the Bravissimo experience. Combining your passion and understanding of our service and products, it is essential that you want to be part of a team that is dedicated to giving our customers fantastic service in a fast‑paced, dynamic environment and you should genuinely love going the extra mile to help others. The role also includes dealing with stock, both on the shop floor and behind the scenes, as well as operating the till system.
About You:
We are looking for individuals with a genuine passion for delivering a service that makes a real difference to our customers. You should be a confident leader, full of enthusiasm with the ability to motivate others to deliver an amazing service. You should also be able to think creatively and be keen to make suggestions to enhance the customer experience even further. You should embrace change and have a fearless approach to new ideas that align to our purpose. As someone who strives for excellence, you should always be one step ahead through effective planning and a proactive mindset. Supervisor experience would be advantageous, but what is more important is your ability to really understand our purpose and to be able to make our customers feel amazing. Previous experience in the lingerie sector is not required as full training will be given.
Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.
Supervisor in Nottingham employer: Bravissimo
Contact Detail:
Bravissimo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Nottingham
✨Tip Number 1
Get to know Bravissimo! Before your interview, dive into their mission and values. Show us that you understand what it means to uplift women and how you can contribute to that amazing customer experience.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've inspired or motivated a team. We want to hear about how you’ve gone the extra mile to help others, so be ready to share those stories.
✨Tip Number 3
Be proactive! Come prepared with ideas on how to enhance the customer experience. We love creative thinkers who aren’t afraid to suggest new ways to make our customers feel amazing.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who align with our purpose, so don’t hesitate to show us what you’ve got!
We think you need these skills to ace Supervisor in Nottingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about making a difference in our customers' lives.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight any relevant experience or skills that align with what we’re looking for in a Supervisor.
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for someone who fits into our team culture, so show us who you are!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Bravissimo
✨Know Bravissimo Inside Out
Before your interview, take some time to research Bravissimo's mission and values. Understand their commitment to uplifting women and how they deliver exceptional customer service. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight your ability to think creatively and embrace change, as these qualities are essential for the role.
✨Prepare for Customer Service Scenarios
Bravissimo places a strong emphasis on customer experience. Think about potential scenarios you might face in the shop and how you would handle them. Be ready to discuss how you would go the extra mile for customers and ensure they leave feeling amazing.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Bravissimo measures success in customer service. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.