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- Tasks: Lead a brand-new shop, shaping customer experience and developing a motivated team.
- Company: Bravissimo, an award-winning lingerie retailer on a mission to uplift women.
- Benefits: Up to 25 days holiday, 50% discount, healthcare cash plan, and great training resources.
- Why this job: Be part of an exciting journey, building something amazing from the ground up.
- Qualifications: Retail management experience and excellent communication skills required.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
Exciting Opportunity: We’re opening the doors to a brand-new shop in Exeter, and we’re looking for an enthusiastic, motivated, and hands-on Shop Manager to lead the way. This is a unique opportunity to build something from the ground up, shaping the customer experience, developing a motivated and engaged team, and bringing our purpose to life from day one. If you’re a natural leader with a passion for delivering an amazing customer experience, we want to hear from you!
About Bravissimo
Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We currently have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
About the Job
The Shop Manager’s role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing. You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential. Your ability to plan appropriately and attention to detail will ensure the smooth running of the shop, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience.
About You
We are looking for a well organised, experienced manager – a self-starting individual with excellent communication skills and a customer focused approach. You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead. You will apply a positive mind-set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results. Previous retail management experience is essential but experience in the lingerie sector is not required.
EEO Statement
Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.
Interested?
If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply Now’ button below and you’ll be taken to a new page where you can send us your application. Please include your CV and a cover letter telling us why you’d love to join Bravissimo and what you’d bring to the role. We really do read every single one - honestly! and we can’t move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why! If this opportunity makes you feel excited, don’t wait too long to apply as we may close the advert early if we receive lots of applications.
Shop Manager in Exeter employer: Bravissimo
Contact Detail:
Bravissimo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Exeter
✨Tip Number 1
Get to know the company inside out! Research Bravissimo's values, mission, and customer experience. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Bravissimo. Plus, a referral can give you a leg up!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios as a Shop Manager. Be ready to share examples from your past experiences that highlight your leadership skills and customer service focus.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shop Manager in Exeter
Some tips for your application 🫡
Craft Your Cover Letter: Your cover letter is your chance to shine! Make sure to express your enthusiasm for the Shop Manager role and share what makes you a great fit. We want to hear your story, so don’t hold back!
Tailor Your CV: When applying, tailor your CV to highlight relevant experience and skills that match the job description. We’re looking for someone with retail management experience, so showcase your achievements in that area!
Be Authentic: We love getting to know you through your application. Be yourself and let your personality shine through! Share your passion for customer service and how you plan to inspire your team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application. Plus, it shows you’re keen on joining our Bravissimo family right from the start!
How to prepare for a job interview at Bravissimo
✨Know the Brand Inside Out
Before your interview, make sure you research Bravissimo thoroughly. Understand their mission, values, and the unique customer experience they aim to provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, tackled challenges, or improved customer satisfaction. Be ready to discuss how you can inspire and motivate your future team at Bravissimo.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you had to handle difficult customers or manage team conflicts, and outline how you resolved them. This will highlight your proactive mindset and ability to turn challenges into positive outcomes.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask. Inquire about the shop's vision, team dynamics, or how success is measured. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.