At a Glance
- Tasks: Lead a brand-new shop, shaping customer experiences and developing a motivated team.
- Company: Bravissimo, an award-winning lingerie retailer on a mission to uplift women.
- Benefits: Up to 25 days holiday, 50% discount, healthcare cash plan, and great training resources.
- Other info: Exciting growth journey with opportunities for personal and professional development.
- Why this job: Be a key player in a growing company and make a real impact from day one.
- Qualifications: Retail management experience and excellent communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
Exciting Opportunity: Shop Manager for Our Brand-New Shop in Bromley!
Full time, permanent contract (training and initial base location will be at one of our London shops)
Salary C. 30k
We are looking for an enthusiastic, motivated, and hands‐on Shop Manager to lead the way. This is a unique opportunity to build something from the ground up, shaping the customer experience, developing a motivated and engaged team, and bringing our purpose to life from day one. If you are a natural leader with a passion for delivering an amazing customer experience we want to hear from you!
About Bravissimo:
Part of Wacoal Europe Group, Bravissimo is an award‐winning, multi‐channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.
We currently have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits:
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years' service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
About The Job:
The Shop Manager's role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing.
You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential. Your ability to plan appropriately and attention to detail will ensure the smooth running of the shop, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience.
About You:
We are looking for a well organised, experienced manager – a self‐starting individual with excellent communication skills and a customer focused approach. You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead. You will apply a positive mind‐set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results.
Previous retail management experience is essential but experience in the lingerie sector is not required.
Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.
Interested?
If this role sounds like a perfect fit for you, we would absolutely love to hear from you! Just click the 'Apply Now' button below and you will be taken to a new page where you can send us your application. Please include your CV and a cover letter telling us why you would love to join Bravissimo and what you would bring to the role. We really do read every single one - honestly! and we can't move forward without it, so take this as your moment to tell us your story and your why! If this opportunity makes you feel excited, don't wait too long to apply as we may close the advert early if we receive lots of applications.
Shop Manager in Bromley employer: Bravissimo
Bravissimo is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture in the heart of Liverpool. With benefits like up to 25 days of holiday, a generous discount on products, and access to comprehensive training resources, team members are empowered to thrive both personally and professionally. Join us in our mission to uplift women while enjoying a dynamic environment that celebrates creativity and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Bromley
✨Tip Number 1
Get to know the company inside out! Research Bravissimo's values, mission, and customer experience. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Bravissimo. Plus, it shows initiative!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios as a Shop Manager. Be ready to share examples from your past experiences that highlight your leadership and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Bravissimo family. So, hit that 'Apply Now' button and let’s get started!
We think you need these skills to ace Shop Manager in Bromley
Some tips for your application 🫡
Craft Your Cover Letter:Your cover letter is your chance to shine! Make sure to tell us why you’re excited about the Shop Manager role and what unique skills you bring to the table. We love hearing your story, so don’t hold back!
Tailor Your CV:When applying, tweak your CV to highlight relevant experience that aligns with our values and the job description. Show us how your past roles have prepared you for this exciting opportunity at Bravissimo!
Be Authentic:We want to get to know the real you! Be genuine in your application and let your personality shine through. This helps us see if you’d be a great fit for our team and culture.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bravissimo
✨Know the Brand Inside Out
Before your interview, make sure you research Bravissimo thoroughly. Understand their mission to uplift women and the unique customer experience they aim to provide. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully motivated a team or turned around a challenging situation. Highlight your communication skills and how you foster a positive environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service approach. Think of scenarios where you had to deal with difficult customers or manage team conflicts. Practising your responses will help you articulate your thought process clearly during the interview.
✨Bring Your Passion for Customer Experience
Bravissimo is all about delivering an amazing customer experience. Be ready to discuss what exceptional service means to you and how you would implement this in the shop. Share any relevant experiences that showcase your commitment to customer satisfaction.
