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- Tasks: Lead a vibrant team and create an amazing shopping experience for customers.
- Company: Bravissimo, an award-winning lingerie retailer on a mission to uplift women.
- Benefits: Up to 25 days holiday, 50% discount, healthcare cash plan, and great training resources.
- Why this job: Join a growing company where you can inspire and empower others every day.
- Qualifications: Retail management experience and a passion for customer service.
- Other info: Exciting career growth opportunities in a supportive environment.
The predicted salary is between 30000 - 30000 £ per year.
Full time, permanent contract, in our Birmingham Shop. Approx turnover 1.1m. Salary 30k.
About Bravissimo
Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
About the Job
The Store Manager’s role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing. You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential. Your ability to plan appropriately and attention to detail will ensure the smooth running of the store, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience.
About You
We are looking for a well organised, experienced manager – a self-starting individual with excellent communication skills and a customer focused approach. You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead. You will apply a positive mind-set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results. Previous retail management experience is essential but experience in the lingerie sector is not required.
Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.
Interested?
If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply Now’ button below and you’ll be taken to a new page where you can send us your application. Please include your CV and a cover letter telling us why you’d love to join Bravissimo and what you’d bring to the role. We really do read every single one - honestly! and we can’t move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why! If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.
Shop Manager in Birmingham employer: Bravissimo
Contact Detail:
Bravissimo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Birmingham
✨Tip Number 1
Get to know Bravissimo! Dive into their mission and values. When you understand what makes them tick, you can tailor your approach in interviews and show how you fit right in with their vibe.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've led a team or tackled challenges. Bravissimo loves proactive problem solvers, so show them you’ve got what it takes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Bravissimo family!
We think you need these skills to ace Shop Manager in Birmingham
Some tips for your application 🫡
Craft Your Cover Letter: Your cover letter is your chance to shine! Make sure to tell us why you’re excited about joining Bravissimo and what unique skills you bring to the table. Be genuine and let your personality come through!
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your retail management experience and any relevant achievements. We want to see how your background aligns with our mission to uplift women.
Showcase Your Passion: We love candidates who are passionate about what they do! In your application, share specific examples of how you’ve inspired and developed teams in the past. This will help us see your potential as a leader at Bravissimo.
Apply Through Our Website: Make sure to apply through our website by clicking the ‘Apply Now’ button. It’s the easiest way for us to receive your application, and we can’t wait to read your story!
How to prepare for a job interview at Bravissimo
✨Know Bravissimo Inside Out
Before your interview, make sure you research Bravissimo thoroughly. Understand their mission, values, and the unique customer experience they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully motivated a team or handled challenging situations. Highlight your ability to create a positive environment that aligns with Bravissimo's ethos.
✨Demonstrate Customer Focus
Bravissimo prides itself on exceptional customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles. Think of specific instances where your actions led to a positive outcome for both the customer and the business.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company. For example, you could ask about the training and development opportunities available for managers at Bravissimo.