At a Glance
- Tasks: Support the Store Manager and lead a team to deliver an amazing customer experience.
- Company: Bravissimo, an award-winning lingerie retailer on a mission to uplift women.
- Benefits: Up to 25 days holiday, 50% discount, healthcare cash plan, and great training resources.
- Other info: Dynamic environment with tailored training and supportive colleagues.
- Why this job: Join a passionate team and make a real difference in customers' lives every day.
- Qualifications: Management experience and a genuine passion for excellent customer service.
The predicted salary is between 31960 - 31960 € per year.
37.5 hours per week, Permanent Contract in our Covent Garden, London shop
Salary £31,960 (inclusive of London Weighting)
About Bravissimo
Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6% (depending on length of service)
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
About the Job
As an Assistant Store Manager at Bravissimo, you will support the Store Manager in ensuring that every customer leaves the store feeling absolutely amazing. You will be a role model to your team, ensuring that our ‘feel good’ ethos is driven through every customer interaction. You will lead the team to deliver a fantastic service to every customer. You should enjoy getting stuck in, but be a confident leader, ensuring that Supervisors are running their areas effectively. With a passion for excellence, you should strive to ensure that no customer ever leaves without having anything short of a true Bravissimo experience. You should have great attention to detail, being able to juggle multiple priorities, whilst keeping customer experience at the highest level. You should also be able to think creatively and not be afraid to make suggestions that will enhance the customer experience further. As a member of the Management team, you should be able to take full responsibility for the store when required.
About You
We are looking for an experienced Assistant Manager with a genuine passion for delivering a service that makes a real difference to our customers. You should be a confident and empathetic leader, who thrives on developing others to succeed. As well as being passionate about your team’s success, you will also have a keen interest in your own continuous development. You should embrace change and have a fearless approach to new ideas that align to our purpose. As someone who strives for excellence, you should always be one step ahead through effective planning and a proactive mindset. Whilst Management experience is essential, we can give you all the skills and knowledge you need about Bravissimo! We offer tailored training and development, and you will be surrounded by a team of caring colleagues who will support you every step of the way.
Due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.
Assistant Shop Manager employer: Bravissimo
Bravissimo is an exceptional employer located in the vibrant Covent Garden, London, offering a supportive and inclusive work environment where employees are encouraged to thrive. With generous benefits such as up to 25 days of holiday, a healthcare cash plan, and a strong focus on personal development through tailored training, Bravissimo empowers its team to deliver outstanding customer experiences while fostering a culture of celebration and confidence. Join us in our mission to uplift women and be part of a passionate team that values your contributions and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Get to know Bravissimo! Familiarise yourself with our products and values. When you walk into that interview, show us how passionate you are about uplifting women and making them feel amazing.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully led a team or improved customer experiences. We want to see how you can inspire others and create that fantastic service we pride ourselves on.
✨Tip Number 3
Be ready to share your ideas! We love creativity at Bravissimo, so come prepared with suggestions on how to enhance the customer experience. Show us that you're not afraid to think outside the box!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our amazing team in Covent Garden.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering exceptional customer service shine through. We want to see how you can uplift our customers and make a real difference in their shopping experience.
Be Authentic:Don’t be afraid to show your personality! We’re looking for someone who can lead with empathy and confidence, so share your unique experiences and how they’ve shaped your approach to management.
Tailor Your Application:Make sure to tailor your application to the Assistant Shop Manager role. Highlight your relevant experience and skills that align with our mission at Bravissimo, and don’t forget to mention any creative ideas you have for enhancing customer experience!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our Bravissimo family!
How to prepare for a job interview at Bravissimo
✨Know Bravissimo Inside Out
Before your interview, make sure you research Bravissimo thoroughly. Understand their mission to uplift women and the products they offer. This will not only show your genuine interest but also help you align your answers with their values during the interview.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them and improved customer experiences. Be ready to discuss your approach to developing others and handling challenges.
✨Emphasise Customer Experience
Bravissimo is all about making customers feel amazing. Think of specific instances where you went above and beyond for a customer. Highlight your attention to detail and how you juggle multiple priorities while ensuring top-notch service. This will resonate well with the interviewers.
✨Be Open to New Ideas
Bravissimo values creativity and innovation. During the interview, share your thoughts on how you could enhance the customer experience or improve store operations. Show that you're not afraid to suggest new ideas and embrace change, as this aligns with their ethos of continuous improvement.
