Assistant Manager

Assistant Manager

Royal Leamington Spa Full-Time 21500 - 30000 £ / year (est.) No home office possible
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Bravissimo

At a Glance

  • Tasks: Lead a team to ensure every customer leaves feeling amazing.
  • Company: Bravissimo is an award-winning retailer specialising in lingerie and swimwear for D to L cup sizes.
  • Benefits: Enjoy up to 25 days holiday, 50% discount on items, and healthcare cash plans.
  • Why this job: Join a supportive team that values your growth and creativity while making a real difference.
  • Qualifications: Management experience is essential; passion for customer service and team development is a must.
  • Other info: This role requires female applicants due to the nature of the work.

The predicted salary is between 21500 - 30000 £ per year.

Bravissimo Royal Leamington Spa, England, United Kingdom

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Bravissimo Royal Leamington Spa, England, United Kingdom

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Assistant Manager, 37.5 hours per week, Permanent Contract in our Leamington shop

Salary £26,754

About Bravissimo

Owned by Wacoal, Bravissimo is an award-winning multi-channel retailer who provide lingerie, swimwear and nightwear for women who wear a D to L cup. We have 25 shops in the UK, along with a well-established ecommerce operation. Since being founded in 1995 our purpose has remained the same; to inspire our customers to feel confident and uplifted, offering an amazing choice of beautiful styles and colours. We want our customers to feel celebrated, to feel like they belong and that Bravissimo is their place that they want to shout about!

  • Up to 25 days holiday
  • The opportunity to buy up to 5 additional days holiday each year
  • Access to free and confidential 24/7 employee support from Retail Trust
  • 50% discount on full priced items for you, your family & friends, up to a limit
  • Healthcare Cash Plan for you and up to 4 children through Medicash
  • Employer pension contributions up to 6% (depending on length of service)
  • Life Assurance
  • Great training and learning resources
  • Long service awards after 5 years’ service
  • Access to new and upcoming products, with the opportunity to provide feedback
  • Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

About the Job

As an Assistant Store Manager at Bravissimo, you will support the Store Manager in ensuring that every customer leaves the store feeling absolutely amazing. You will be a role model to your team, ensuring that our ‘feel good’ ethos is driven through every customer interaction.

You will lead the team to deliver a fantastic service to every customer. You should enjoy getting stuck in, but be a confident leader, ensuring that Supervisors are running their areas effectively. With a passion for excellence, you should strive to ensure that no customer ever leaves without having anything short of a true Bravissimo experience.

You should have great attention to detail, being able to juggle multiple priorities, whilst keeping customer experience at the highest level. You should also be able to think creatively and not be afraid to make suggestions that will enhance the customer experience further.

As a member of the Management team, you should be able to take full responsibility for the store when required.

About You

We are looking for an experienced Assistant Manager with a genuine passion for delivering a service that makes a real difference to our customers. You should be a confident and empathetic leader, who thrives on developing others to succeed. As well as being passionate about your team’s success, you will also have a keen interest in your own continuous development.

You should embrace change and have a fearless approach to new ideas that align to our purpose. As someone who strives for excellence, you should always be one step ahead through effective planning and a proactive mindset.

Whilst Management experience is essential, we can give you all the skills and knowledge you need about Bravissimo! We offer tailored training and development, and you will be surrounded by a team of caring colleagues who will support you every step of the way.

Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.

Interested?

To apply for this role, please provide a copy of your CV along with a letter which should include why you would like to work for Bravissimo, why this position excites you and your current salary You will be prompted to add these at the end of the application process.

Please note, we do monitor applications as they come in and may close jobs to new applications should we receive enough suitable candidates, so please do apply as soon as you can.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Training, Customer Service, and Sales

  • Industries

    Retail Apparel and Fashion

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Assistant Manager employer: Bravissimo

Bravissimo is an exceptional employer located in Royal Leamington Spa, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits such as up to 25 days of holiday, a healthcare cash plan, and a supportive team environment, employees are encouraged to thrive both personally and professionally. The company fosters a strong sense of community, ensuring that every team member feels valued and empowered to make a meaningful impact on customers' lives.
Bravissimo

Contact Detail:

Bravissimo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

Tip Number 1

Familiarise yourself with Bravissimo's brand values and customer experience ethos. Understanding their mission to uplift and inspire customers will help you align your responses during interviews and demonstrate your passion for the role.

Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated your team or improved customer service, as this aligns perfectly with the responsibilities of an Assistant Manager.

Tip Number 3

Research the latest trends in retail and customer service, particularly in the lingerie and fashion sectors. Being knowledgeable about current market trends can set you apart and show that you're proactive and engaged with the industry.

Tip Number 4

Network with current or former employees of Bravissimo if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and questions during the interview process.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Team Development
Attention to Detail
Time Management
Creative Problem-Solving
Effective Communication
Sales Techniques
Adaptability to Change
Proactive Mindset
Conflict Resolution
Retail Management Experience
Empathy and Emotional Intelligence
Planning and Organisation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise any leadership roles you've held and how you've contributed to a positive customer experience.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and Bravissimo's mission. Explain why you want to work there and how your values align with theirs. Mention specific examples of how you've made a difference in previous roles.

Showcase Your Leadership Skills: Since the role requires strong leadership, provide examples of how you've successfully led a team. Discuss your approach to motivating others and ensuring high standards of customer service.

Highlight Your Adaptability: Bravissimo values a proactive mindset and adaptability. Share instances where you've embraced change or introduced new ideas that improved customer experiences or team performance.

How to prepare for a job interview at Bravissimo

Show Your Passion for Customer Service

Bravissimo is all about making customers feel amazing. During the interview, share specific examples of how you've gone above and beyond to provide excellent customer service in your previous roles.

Demonstrate Leadership Skills

As an Assistant Manager, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed team members in the past.

Emphasise Attention to Detail

The role requires juggling multiple priorities while maintaining high customer experience standards. Highlight instances where your attention to detail has positively impacted customer satisfaction or operational efficiency.

Be Ready to Embrace Change

Bravissimo values innovation and new ideas. Prepare to discuss how you've adapted to change in previous roles and how you can contribute to enhancing the customer experience at Bravissimo.

Assistant Manager
Bravissimo
Location: Royal Leamington Spa
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