Bravissimo, based in Warwick, is hiring for a permanent Customer Services Manager. In this office-based role you will lead the department, ensuring outstanding customer experiences across channels, and shape future ways of working in line with Bravissimo’s objectives.
You will manage shifts, weekend rota, and collaborate with the management team to drive service excellence while reflecting the Bravissimo brand and values in every interaction.
Customer Services Manager: Lead & Delight CX in Warwick employer: BRAVISSIMO LTD
Bravissimo is an exceptional employer, offering a vibrant work culture in Cardiff that prioritises employee well-being and development. With generous benefits such as up to 25 days of holiday, a healthcare cash plan, and a supportive team environment, employees are encouraged to thrive both personally and professionally. The company fosters a sense of belonging and empowerment, making it a rewarding place for those passionate about delivering outstanding customer experiences.