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- Tasks: Support our Customer Services team with admin duties and customer returns.
- Company: Join Bravissimo, an award-winning lingerie retailer uplifting women since 1995.
- Benefits: Enjoy up to 25 days holiday, discounts, healthcare cash plan, and more!
- Other info: Flexible hours with evening and weekend shifts; great career growth opportunities.
- Why this job: Gain experience in a fast-paced environment while making a real impact.
- Qualifications: No prior admin experience needed; just bring your organisational skills and enthusiasm.
The predicted salary is between 24000 - 30000 £ per year.
4 x 30 hour contracts Fixed Term Contracts until 30th July 2026. The Customer Service Department is open 8:30am to 10pm Monday - Friday and 9am-7pm over the weekend. You will need flexibility to do some evening and weekend work. These roles are office based in Leamington Spa.
About Bravissimo
Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits:
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years' service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
- Free on-site parking at Bra HQ
About the role
We are looking for enthusiastic and efficient administrators to join our Customer Services team based in Leamington Spa. These roles are to support during our peak period, ensuring that we are still able to provide a fantastic experience to our customers during our busiest time of year. Working in partnership with the Customer Service team, you will be supporting with a range of administrative duties and also helping to process customer returns.
About you
This role would be great for someone who is really interested in gaining experience working in a fast-paced environment where no two days will be the same. You will be friendly and personable and really eager to learn new things. Previous experience in an administrative role is not necessary. What is much more important to us are your organisational skills, your ability to pick up new information and a real connection to Bravissimo's purpose.
If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply here’ button below and you’ll be taken to a new page where you can send us your application. If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.
Customer Services Administrator Customer Services · Bravissimo HQ, Warwick employer: Bravissimo Limited
Contact Detail:
Bravissimo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administrator Customer Services · Bravissimo HQ, Warwick
✨Tip Number 1
Get to know Bravissimo! Research their mission and values so you can show how your vibe aligns with theirs. When you connect with their purpose, it’ll shine through in your conversations.
✨Tip Number 2
Be ready to chat about your flexibility! Since the role requires evening and weekend work, highlight your availability during the interview. Show them you’re keen to jump in whenever they need you.
✨Tip Number 3
Practice your customer service skills! Think of examples where you’ve helped someone or solved a problem. This will help you demonstrate your friendly and personable nature during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bravissimo team!
We think you need these skills to ace Customer Services Administrator Customer Services · Bravissimo HQ, Warwick
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see how excited you are about joining our Customer Services team and supporting our mission at Bravissimo.
Tailor Your Application: Make sure to customise your application to highlight your organisational skills and eagerness to learn. We love seeing how your experiences align with what we’re looking for, so don’t hold back!
Be Personable: Since this role is all about connecting with customers, it’s important to convey your friendly and approachable nature in your written application. A warm tone can make a big difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application, and we can’t wait to read what you have to say. Remember, the sooner you apply, the better!
How to prepare for a job interview at Bravissimo Limited
✨Know Bravissimo Inside Out
Before your interview, take some time to research Bravissimo's mission and values. Understand their commitment to uplifting women and how they operate in the lingerie retail space. This will not only show your genuine interest but also help you connect your personal values with theirs.
✨Show Off Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed tasks or projects. Even if you haven't worked in a similar role before, think of times when you juggled multiple responsibilities and how you kept everything on track.
✨Be Ready for Flexibility Questions
Given the need for flexibility in working hours, be prepared to discuss your availability. Think about how you can accommodate evening and weekend shifts, and express your willingness to adapt to the team's needs. This shows that you're committed to providing excellent customer service during peak times.
✨Bring Your Enthusiasm
Bravissimo is looking for enthusiastic candidates who are eager to learn. During the interview, let your passion shine through! Share why you’re excited about the opportunity and how you can contribute to creating a fantastic experience for customers. A positive attitude can make a big difference!