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- Tasks: Lead and inspire a team to deliver exceptional customer service in a dynamic retail environment.
- Company: Join Bravissimo, an award-winning lingerie retailer on a mission to uplift women.
- Benefits: Enjoy up to 25 days holiday, discounts, healthcare plans, and great training resources.
- Other info: No lingerie experience needed; full training provided!
- Why this job: Be part of a new shop launch and make a real difference in customers' lives.
- Qualifications: Confident leadership skills and a passion for customer service are essential.
The predicted salary is between 28500 - 30000 £ per year.
Be part of something new – join us as a Shop Supervisor! Full time, permanent contract in our Bromley shop (Training and base location will initially be at one of our London shops). £13.71 starting rate, moving to £13.90 after passing a 3 month probation.
We’re getting ready to open the doors to our brand-new shop, and we’re looking for a confident, people-focused Supervisor to help us make it a success from day one. This is an exciting chance to be part of the launch, support in building a motivated and engaged team, and help create a great experience for every customer who walks through the door. If you enjoy taking the lead, supporting others, and keeping things running smoothly, we’d love to hear from you!
About Bravissimo
Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We currently have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
About the Job
As a Supervisor with Bravissimo, you will be an essential part of the store management team. You will support the Store Manager and Assistant Manager in the running of the store, ensuring that every customer has a fantastic experience from the moment they walk in. You will lead, inspire and develop the team, setting them up for success and ensuring that every customer receives the exceptional customer service that lies at the heart of the Bravissimo experience. Combining your passion and understanding of our service and products, it is essential that you want to be part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment and you should genuinely love going the extra mile to help others. The role also includes dealing with stock, both on the shop floor and behind the scenes, as well as operating the till system.
About You
We are looking for individuals with a genuine passion for delivering a service that makes a real difference to our customers. You should be a confident leader, full of enthusiasm with the ability to motivate others to deliver an amazing service. You should also be able to think creatively and be keen to make suggestions to enhance the customer experience even further. You should embrace change and have a fearless approach to new ideas that align to our purpose. As someone who strives for excellence, you should always be one step ahead through effective planning and a proactive mindset. Supervisor experience would be advantageous, but what is more important is your ability to really understand our purpose and to be able to make our customers feel amazing. Previous experience in the lingerie sector is not required as full training will be given.
Interested? We’d absolutely love to hear from you! Just click the ‘Apply Now’ button below and you’ll be taken to a new page where you can send us your application. Please include your CV and a cover letter telling us why you’d love to join Bravissimo and what you’d bring to the role. We really do read every single one - honestly! and we can’t move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why! If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.
EEO Statement
Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.
Supervisor employer: Bravissimo Limited
Contact Detail:
Bravissimo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company! Before your interview, dive into Bravissimo's mission and values. This way, you can show how your passion aligns with their goal of uplifting women. It’ll make you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve motivated a team or solved a problem. Be ready to share these during your interview to demonstrate your ability to lead and inspire others in a fast-paced environment.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you’ve gone the extra mile for customers in the past. Bravissimo is all about exceptional service, so let them know you’re ready to deliver that experience every day.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or the new shop. This shows you’re genuinely interested and excited about the opportunity to be part of something new.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional service and making a difference for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with what we’re looking for. Even if you don’t have direct supervisory experience, showcase any leadership roles or customer service achievements.
Be Authentic: We love getting to know you, so don’t be afraid to share your story! Tell us why you want to join Bravissimo and what unique qualities you bring to the table. Authenticity goes a long way!
Apply Through Our Website: Remember to click the ‘Apply Now’ button on our website to submit your application. It’s the best way for us to receive your details and ensures you’re in the running for this exciting opportunity!
How to prepare for a job interview at Bravissimo Limited
✨Know the Brand Inside Out
Before your interview, take some time to research Bravissimo and its mission. Understand their values and what makes them unique in the lingerie market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or handled challenges. Highlight your ability to create a positive environment and how you can contribute to building a motivated team at Bravissimo.
✨Emphasise Customer Service Passion
Bravissimo is all about exceptional customer service. Be ready to discuss your approach to customer interactions and how you go the extra mile to ensure satisfaction. Share specific stories that demonstrate your commitment to making customers feel valued and supported.
✨Be Ready for Creative Problem-Solving
The role requires thinking creatively to enhance the customer experience. Think of a few scenarios where you had to come up with innovative solutions in a fast-paced environment. This will show your proactive mindset and willingness to embrace change, which aligns perfectly with Bravissimo's purpose.