At a Glance
- Tasks: Lead a vibrant team and create an amazing shopping experience for customers.
- Company: Join Bravissimo, an award-winning lingerie retailer on a mission to uplift women.
- Benefits: Enjoy up to 25 days holiday, discounts, and a healthcare cash plan.
- Other info: Be part of a growing company with excellent training and career development opportunities.
- Why this job: Make a real impact by inspiring your team and customers every day.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 30000 € per year.
Full time, permanent contract, in our Birmingham Shop. Approx turnover 1.1m. Salary 30k.
About Bravissimo
Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
About the Job
The Store Manager’s role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing. You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential. Your ability to plan appropriately and attention to detail will ensure the smooth running of the store, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience.
About You
We are looking for a well organised, experienced manager – a self-starting individual with excellent communication skills and a customer focused approach. You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead. You will apply a positive mind-set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results. Previous retail management experience is essential but experience in the lingerie sector is not required.
Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.
Shop Manager employer: Bravissimo Limited
Bravissimo is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture in Birmingham where team members are encouraged to thrive. With generous benefits such as up to 25 days of holiday, a supportive healthcare cash plan, and extensive training resources, Bravissimo fosters an environment where staff can develop their skills while making a meaningful impact on customers' lives. Join us in our mission to uplift women and be part of a passionate team dedicated to delivering outstanding service and celebrating every individual's unique journey.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Get to know Bravissimo! Dive into their mission and values. When you understand what makes them tick, you can tailor your approach in interviews and show how you fit right in with their vibe.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Shop Manager.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've led a team or tackled challenges. This will help you demonstrate your leadership skills and customer-focused approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for retail and customer service shine through. We want to see how excited you are about the opportunity to uplift women and create a fantastic shopping experience!
Tailor Your CV:Make sure your CV is tailored to the Shop Manager role. Highlight your previous management experience and any achievements that demonstrate your ability to lead a team and drive sales. We love seeing how you've made a difference in your past roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for Bravissimo. Share specific examples of how you've inspired and developed your team, and how you plan to bring that same energy to our Birmingham shop.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Bravissimo family!
How to prepare for a job interview at Bravissimo Limited
✨Know Your Stuff
Before the interview, make sure you research Bravissimo and its mission. Understand their products and what makes them unique in the lingerie market. This will help you demonstrate your passion for the brand and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication skills and ability to motivate others. Think about specific situations where you turned challenges into positive outcomes.
✨Emphasise Customer Focus
Bravissimo prides itself on exceptional customer service. Be ready to discuss how you've created a positive shopping experience in previous roles. Share stories that highlight your customer-focused approach and how you’ve handled difficult situations with grace.
✨Plan Ahead
Demonstrate your organisational skills by discussing how you plan for success in a retail environment. Talk about your attention to detail and how you ensure smooth operations in the shop. This will show that you can handle the responsibilities of the role effectively.
