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- Tasks: Lead and inspire the team to deliver exceptional customer service in a vibrant retail environment.
- Company: Join Bravissimo, an award-winning lingerie retailer dedicated to uplifting women since 1995.
- Benefits: Enjoy up to 25 days holiday, 50% discount on products, and a supportive healthcare plan.
- Why this job: Be part of a passionate team making a real difference in customers' lives every day.
- Qualifications: Confident leadership skills and a genuine passion for customer service are essential.
- Other info: Full training provided; no prior lingerie experience needed!
The predicted salary is between 28500 - 29500 £ per year.
We are looking for a Supervisor on a 37.5 hours per week permanent contract, to join the team in our Nottingham shop. Starting rate £13.71, moving to £13.90 after passing a 3 month probation.
Shop Opening Times:
- Monday - Saturday 9.30am - 5.30pm
- Sunday (and Bank holidays) 10.30am - 4.30pm
About Bravissimo:
Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 25 shops in the UK along with a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits:
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
About the Job:
As a Supervisor with Bravissimo, you will be an essential part of the store management team. You will support the Store Manager and Assistant Manager in the running of the store, ensuring that every customer has a fantastic experience from the moment they walk in. You will lead, inspire and develop the team, setting them up for success and ensuring that every customer receives the exceptional customer service that lies at the heart of the Bravissimo experience. Combining your passion and understanding of our service and products, it is essential that you want to be part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment and you should genuinely love going the extra mile to help others. The role also includes dealing with stock, both on the shop floor and behind the scenes, as well as operating the till system.
About You:
We are looking for individuals with a genuine passion for delivering a service that makes a real difference to our customers. You should be a confident leader, full of enthusiasm with the ability to motivate others to deliver an amazing service. You should also be able to think creatively and be keen to make suggestions to enhance the customer experience even further. You should embrace change and have a fearless approach to new ideas that align to our purpose. As someone who strives for excellence, you should always be one step ahead through effective planning and a proactive mindset. Supervisor experience would be advantageous, but what is more important is your ability to really understand our purpose and to be able to make our customers feel amazing. Previous experience in the lingerie sector is not required as full training will be given.
Interested?
If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply Now’ button below and you’ll be taken to a new page where you can send us your application. Please include your CV and a cover letter telling us why you’d love to join Bravissimo and what you’d bring to the role. We really do read every single one - honestly! and we can’t move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why! If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.
Equal Opportunity Statement:
Due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.
Supervisor Retail · Nottingham Shop employer: Bravissimo Limited
Contact Detail:
Bravissimo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor Retail · Nottingham Shop
✨Tip Number 1
Get to know Bravissimo! Before your interview, dive into our mission and values. Understanding what makes us tick will help you connect with the team and show that you're genuinely excited about joining us.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone the extra mile for a customer. We love candidates who can demonstrate their passion for uplifting others.
✨Tip Number 3
Be ready to showcase your leadership style! As a Supervisor, you'll be inspiring and motivating your team. Share how you’ve successfully led a group in the past and how you plan to do it at Bravissimo.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing your story, so make sure your CV and cover letter reflect your personality and enthusiasm for the role!
We think you need these skills to ace Supervisor Retail · Nottingham Shop
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for customer service and why you’d love to join our Bravissimo family.
Tailor Your Cover Letter: Make sure to customise your cover letter for this role. Highlight your leadership skills and any relevant experience that shows how you can inspire and motivate a team. We love seeing how you connect with our mission!
Show Your Enthusiasm: We’re looking for someone who’s genuinely excited about the role. In your application, express your enthusiasm for working in retail and how you plan to go the extra mile for our customers. Let us feel your excitement!
Proofread Before Sending: Before hitting that 'Apply Now' button, give your application a good once-over. Check for any typos or errors, as we appreciate attention to detail. A polished application shows you care about making a great first impression!
How to prepare for a job interview at Bravissimo Limited
✨Know Bravissimo Inside Out
Before your interview, make sure you research Bravissimo thoroughly. Understand their mission to uplift women and the products they offer. This will not only show your genuine interest but also help you align your answers with their values during the interview.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or handled challenges. Highlighting your leadership style will demonstrate that you're ready for this role.
✨Emphasise Customer Service Passion
Bravissimo is all about exceptional customer service. Be ready to discuss what great customer service means to you and share specific instances where you've gone the extra mile for a customer. This will resonate well with the interviewers.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and eagerness to contribute.