At a Glance
- Tasks: Provide exceptional customer service and support to uplift women every day.
- Company: Bravissimo, an award-winning lingerie retailer on a mission to inspire confidence.
- Benefits: Up to 25 days holiday, employee support, and 50% discount on full-priced items.
- Other info: Flexible hours with evening and weekend shifts in a vibrant office environment.
- Why this job: Join a growing team dedicated to making women feel celebrated and confident.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 € per year.
4 x 30 hour contracts Fixed Term Contracts until 30th July 2026.
The Customer Service Department is open 8:30am to 10pm Monday - Friday and 9am-7pm over the weekend. You will need flexibility to do some evening and weekend work. These roles are office based in Leamington Spa.
About Bravissimo:
Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits:
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you and your family
Customer Services Administrator Customer Services · Bravissimo HQ, Warwick employer: Bravissimo Limited
Bravissimo is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture and flexible working hours to accommodate personal commitments. With generous benefits such as up to 25 days of holiday, employee discounts, and access to confidential support services, Bravissimo fosters an environment where team members can thrive both personally and professionally in the vibrant setting of Leamington Spa.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Administrator Customer Services · Bravissimo HQ, Warwick
✨Tip Number 1
Get to know Bravissimo! Research their mission and values so you can show how you align with their goal of uplifting women. This will help you stand out in interviews.
✨Tip Number 2
Be flexible! Since the role requires evening and weekend work, highlight your availability during these times. It shows you're ready to jump in and support the team when needed.
✨Tip Number 3
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Bravissimo family.
We think you need these skills to ace Customer Services Administrator Customer Services · Bravissimo HQ, Warwick
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about uplifting women and providing excellent customer service. Share any relevant experiences that highlight your passion.
Tailor Your CV:Make sure your CV is tailored specifically for this role. Highlight your customer service experience and any skills that align with our mission at Bravissimo. We love seeing how your background fits into our exciting journey of growth!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Bravissimo!
How to prepare for a job interview at Bravissimo Limited
✨Know the Brand
Before your interview, take some time to research Bravissimo. Understand their mission to uplift women and the products they offer. This will not only show your genuine interest but also help you align your answers with their values.
✨Show Your Flexibility
Since the role requires evening and weekend work, be prepared to discuss your availability. Highlight any previous experience where you’ve had to adapt your schedule, showing that you’re flexible and ready to meet the demands of the job.
✨Customer-Centric Mindset
Bravissimo is all about celebrating and supporting customers. Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will demonstrate your commitment to excellent customer service, which is crucial for this role.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities. This shows that you’re engaged and serious about the position.
