At a Glance
- Tasks: Lead a dynamic team and ensure every customer has an amazing experience.
- Company: Join Bravissimo, an award-winning lingerie retailer on a mission to uplift women.
- Benefits: Enjoy up to 25 days holiday, discounts, and a supportive work environment.
- Other info: Full training provided; no lingerie experience needed!
- Why this job: Be part of a new shop launch and make a real difference in customers' lives.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 22000 - 30000 £ per year.
Be Part of Something New – Join Us as a Shop Supervisor!
Full time, permanent contract in our Bromley shop (Training and base location will initially be at one of our London shops)
Starting rate £13.21, moving to £13.40 after passing a 3 month probation.
We’re getting ready to open the doors to our brand-new shop, and we’re looking for a confident, people-focused Supervisor to help us make it a success from day one. This is an exciting chance to be part of the launch, support in building a motivated and engaged team, and help create a great experience for every customer who walks through the door. If you enjoy taking the lead, supporting others, and keeping things running smoothly, we’d love to hear from you!
About Bravissimo
Part of Wacoal Europe Group, Bravissimo is an award-winning, multi-channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.
We currently have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits:
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
About the Job
As a Supervisor with Bravissimo, you will be an essential part of the store management team. You will support the Store Manager and Assistant Manager in the running of the store, ensuring that every customer has a fantastic experience from the moment they walk in. You will lead, inspire and develop the team, setting them up for success and ensuring that every customer receives the exceptional customer service that lies at the heart of the Bravissimo experience.
Combining your passion and understanding of our service and products, it is essential that you want to be part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment and you should genuinely love going the extra mile to help others. The role also includes dealing with stock, both on the shop floor and behind the scenes, as well as operating the till system.
About You
We are looking for individuals with a genuine passion for delivering a service that makes a real difference to our customers. You should be a confident leader, full of enthusiasm with the ability to motivate others to deliver an amazing service. You should also be able to think creatively and be keen to make suggestions to enhance the customer experience even further.
You should embrace change and have a fearless approach to new ideas that align to our purpose. As someone who strives for excellence, you should always be one step ahead through effective planning and a proactive mindset.
Supervisor experience would be advantageous, but what is more important is your ability to really understand our purpose and to be able to make our customers feel amazing. Previous experience in the lingerie sector is not required as full training will be given.
Interested?
If this role sounds like a perfect fit for you, we’d absolutely love to hear from you! Just click the ‘Apply Now’ button below and you’ll be taken to a new page where you can send us your application. Please include your CV and a cover letter telling us why you’d love to join Bravissimo and what you’d bring to the role. We really do read every single one - honestly! and we can’t move forward without it, so take this as your moment to tell us your story (as we love getting to know you) and your why!
If this opportunity makes you feel excited (we hope it does!), don’t wait too long to apply as we may close the advert early if we receive lots of applications.
Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.
Supervisor Retail · Bromley Shop employer: Bravissimo Limited
Bravissimo Limited is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about retail management. Located in the heart of Covent Garden, our team enjoys competitive salaries, generous holiday entitlements, and access to outstanding training resources, all while contributing to a positive shopping experience that empowers customers. Join us to be part of a supportive environment where your leadership skills can truly shine and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Retail · Bromley Shop
✨Tip Number 1
Get to know the company! Before your interview, dive into Bravissimo's mission and values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and interacting with customers. Think of examples from your past experiences where you've successfully motivated others or resolved conflicts.
✨Tip Number 3
Be ready to share your ideas! Bravissimo loves creativity, so come prepared with suggestions on how to enhance customer experience. This shows initiative and that you’re already thinking about how to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm right from the start. Don’t miss out!
We think you need these skills to ace Supervisor Retail · Bromley Shop
Some tips for your application 🫡
Craft Your Cover Letter:Your cover letter is your chance to shine! Tell us why you want to join Bravissimo and what makes you the perfect fit for the Supervisor role. Be genuine and let your personality come through!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with our mission. We want to see how your background can contribute to creating an amazing customer experience in our new shop.
Show Your Passion:We love candidates who are passionate about uplifting women and providing exceptional service. Make sure to express your enthusiasm for the role and our brand in both your CV and cover letter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application, and we can’t wait to read your story. Remember, we really do read every single application!
How to prepare for a job interview at Bravissimo Limited
✨Know the Brand Inside Out
Before your interview, take some time to research Bravissimo and its mission. Understand their values and what makes them unique in the lingerie retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or handled challenges. Be ready to discuss how you can create a positive environment for both customers and staff.
✨Emphasise Customer Service Excellence
Bravissimo prides itself on exceptional customer service. Think of specific instances where you've gone above and beyond for a customer. Highlight your passion for making a difference in people's lives and how you can bring that same energy to the shop.
✨Be Ready for Change and Creativity
The role requires someone who embraces change and thinks creatively. Prepare to discuss how you've adapted to new situations in the past and any innovative ideas you might have to enhance the customer experience at Bravissimo. Show them you're not just a follower but a proactive thinker!
