At a Glance
- Tasks: Inspire customers with a feel-good fitting experience and provide fantastic service.
- Company: Join Bravissimo, an award-winning lingerie retailer on a mission to uplift women.
- Benefits: Enjoy competitive pay, up to 25 days holiday, and 50% discount on full-priced items.
- Other info: Flexible hours available; perfect for students looking to gain experience.
- Why this job: Be part of a new shop launch and create memorable experiences for customers.
- Qualifications: No prior retail experience needed; just a passion for customer service and learning.
The predicted salary is between 12 - 13 £ per hour.
Be part of something new – join us as a Retail Assistant (Fitting Consultant) in our brand new Bromley Shop! Multiple varying sized permanent contracts (10-20 hours per week) in our Bromley Shop. Starting rate £12.71, moving to £12.90 after passing a 3 month probation.
We’re getting ready to open the doors to our brand‑new shop, and we’re looking for confident, people‑focused team members to help us make it a success from day one. This is an exciting chance to be part of the launch, a motivated and engaged team, and help create a great experience for every customer who walks through the door. If you enjoy making people feel good, supporting others, and connecting with customers, we’d love to hear from you! We are looking for flexibility regarding working hours, e.g. available to work weekdays as well as weekends!
About Bravissimo: Part of Wacoal Europe Group, Bravissimo is an award‑winning, multi‑channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day. We have 26 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice. We are on an exciting journey of growth and are loving every minute of it!
Bravissimo Benefits:
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6% (depending on length of service)
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years’ service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
About the role: Working with Bravissimo as a Retail Assistant is a job like no other! Every day, you will inspire women to feel amazing, creating a fantastic experience for our customers from the moment they walk into the store. Your role will be extremely varied and you should enjoy being part of a team that is dedicated to giving our customers fantastic service in a fast‑paced, dynamic environment. You should genuinely love going the extra mile to help others. As a Retail Assistant, your role will involve providing our ‘feel good’ fitting experience to customers, giving them real insight into their size and the styles that fit and flatter them. You will also manage stock, both on the shop floor and behind the scenes, as well as operating the till system.
About You: You’ll have an affinity with our purpose and brand, with a passion for our culture and our commercial success, now and in the future. You’ll be confident in working in a fast‑paced and dynamic environment. You’ll have a growth mindset and proactive approach to self‑development. You’ll have the ability to work collaboratively with the whole shop team. You are open, honest and have integrity. You are people oriented, can show empathy, and enjoy interacting with a diverse range of people. You enjoy what you do and elevate the shop environment, through a positive attitude daily. Previous experience in retail, or in the lingerie industry is not needed as we will give you all the training you need. What is more important is having a real passion for delivering an amazing customer experience and an eagerness to learn!
Interested? Please note: Due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.
Retail Assistant (Fitting Consultant) Retail · Bromley Shop employer: Bravissimo Limited
Bravissimo Limited is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about retail management. Located in the heart of Covent Garden, our team enjoys competitive salaries, generous holiday entitlements, and access to outstanding training resources, all while contributing to a positive shopping experience that empowers customers. Join us to be part of a supportive environment where your leadership skills can truly shine and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Fitting Consultant) Retail · Bromley Shop
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bravissimo Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bravissimo Limited!
We think you need these skills to ace Retail Assistant (Fitting Consultant) Retail · Bromley Shop
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bravissimo Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bravissimo Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bravissimo Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bravissimo Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
