Head of Business Analyst in Manchester

Brave Bison is a media, marketing and technology company purpose-built for the digital era. Our universe includes Brave Bison, Engage, SocialChain and MTM. We’re underpinned by leading marketing training practice, MiniMBA, as well as our own social-first media network which delivers monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snapchat, Meta and TikTok.

Our mission is to capitalise on complexity for our clients—across consultancy, capability and execution—by crafting dynamic digital solutions that outpace tomorrow’s challenges.

We’re proudly diverse business comprised of deep specialists across media, marketing, training and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values:

• Bold Curiosity: We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible.
• Connected Clarity: We are focused in our collaboration — joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale.
• Positive Encouragement: We want to make working with us the best part of someone’s day.
• Constant Impact: We believe in outcomes over outputs. We’re goal oriented, results driven and data-led.

As Head of Business Analysis, you’ll lead a high-performing BA function that shapes complex digital and commerce programmes from first principles through to execution. You’ll work closely with senior stakeholders across clients, delivery, and technology to define problems clearly, align teams early, and ensure decisions are grounded in evidence, not assumption.

Accountabilities:

• Lead the Business Analysis & Solution Consulting practice, setting clear standards, frameworks, and expectations that ensure consistently high-quality outcomes across commerce engagements.
• Build and develop a high-performing team, owning hiring, capability development, and succession, while fostering a culture of continuous improvement and professional excellence.
• Personally lead business analysis on selected high-complexity or strategically significant engagements.
• Ensure client challenges are correctly framed and translated into effective commerce strategies and delivery roadmaps.
• Contribute as a member of the Commerce Management Team, jointly shaping direction, standards, and policies for the commerce practice.
• Use data and market insight to inform decisions, measuring impact through meaningful KPIs.

Responsibilities:

• Act as a senior consulting partner to clients on selected engagements.
• Support Account Owners in key client forums, ensuring strategic alignment and clear communication across teams.
• Contribute to business development through pre-sales activity, pitches, and within existing accounts.
• Collaborate with partnership and marketing teams to improve internal enablement, solution knowledge, and external thought leadership.
• Represent the business externally through industry events and content where appropriate.

What you’ll get: Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. We are the UK’s first carbon neutral agency, with a commitment to monitoring and reducing the impact our work has on the planet.

Here’s a snapshot of just some of the benefits you might also like:

• Dynamic working: flexible on where and when you work.
• Private medical insurance.
• Income protection.
• CalmSubscription: mind your mind with OpenUp access.
• 25 days annual leave: increases to 27 days after three years, then up to 30 days.
• Christmas closure: holiday days covered during the closure period.
• Birthday off: one extra day to celebrate your birthday.
• Summer hours: Fridays finish at 15:00 from June to August.
• Online coaching and mental health support: unlimited via OpenUp.
• Remote Working: work abroad for up to one month a year.
• Performance & Salary: reviewed twice a year for everyone.

Finally, we’re proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way.