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- Tasks: Support customers with policy changes and sell insurance products while delivering exceptional service.
- Company: Join an award-winning national insurer known for quality products and outstanding customer service.
- Benefits: Enjoy a supportive environment, growth opportunities, social events, and a bonus scheme up to 5%.
- Why this job: Be part of a collaborative team focused on growth and providing incredible service in a great workplace.
- Qualifications: Sales experience is a plus; strong communication skills and a minimum GCSE C grade in Maths and English required.
- Other info: Full training and ongoing professional development provided.
The predicted salary is between 25000 - 30000 £ per year.
Account Handler Location: Great Milton Salary: £25,000 – £30,000 Hours: Full Time Monday to Friday 8.30-5.00 Benefits: Professional, hardworking, yet supportive and friendly environment Strong team ethos and ethical practices Growth opportunities Regular social events Paid sick leave after 1 years service Bonus scheme based on sales and quality targets up to 5% of salary Free onsite parking Full training scheme and ongoing professional development Our Client: We are recruiting for Which-Award-winning national insurer. The Company excels in providing products of exceptional quality, offering industry-leading levels of customer service and who are renowned for retaining their customers year on year. The organisation is also officially recognised as being a ‘great place to work’ and place huge emphasis on developing and investing in their people. They are a professional, collaborative team and their goal is to grow the business through providing incredible service. The Role: Due to NFU Mutuals continued growth, we are looking for an Account Handler to join the team. You will be responsible for supporting existing customer with policy changes, selling personal and commercial insurance products and making sure that you uphold their exceptional customer service standard. Responsibilities: Work with customers over the phone, by email, and in person to offer insurance solutions for their business and personal needs. Ensure that we deliver for our customers in a timely manner so that they have the cover that they need when they need it. Identity and promote our range of investment, pension and health & safety products. Get involved in our team initiatives so that we remain a great place to work. Attend events to meet customers, and to promote our services to potential new leads. Skills and Requirements: Previous sales experience would be ideal but is not a requirement Demonstrate Customer Service Skills Minimum GCSE C grade (or equivalent) in Maths and English Excellence communication skills both verbal and written Demonstrate problem solving ability, good attention to detail and willingness to use own initiative and judgement Consistently self-motivated to achieve and exceed targets with a strong interest in and commitment to self-development and learning JBRP1_UKTJ
Brave Human Capital Group | Account Handler employer: Brave Human Capital Group
Contact Detail:
Brave Human Capital Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brave Human Capital Group | Account Handler
✨Tip Number 1
Familiarize yourself with the insurance industry, especially personal and commercial insurance products. Understanding the basics will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous customer service or sales experience you have, even if it's not directly related to insurance. Show how your skills can translate into providing exceptional service and support to clients.
✨Tip Number 3
Prepare to discuss how you handle challenges and solve problems. The ability to think on your feet and provide solutions is crucial in this role, so be ready with examples from your past experiences.
✨Tip Number 4
Research NFU Mutual and their values. Being able to articulate why you want to work for a company that emphasizes ethical practices and employee development will set you apart as a candidate who aligns with their mission.
We think you need these skills to ace Brave Human Capital Group | Account Handler
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Account Handler position. Understand the responsibilities and skills required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and sales. Use specific examples that demonstrate your problem-solving abilities and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for a company recognized as a 'great place to work' and how you can contribute to their team ethos.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brave Human Capital Group
✨Showcase Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and maintain a positive attitude.
✨Demonstrate Sales Acumen
Even though previous sales experience is not a requirement, it can set you apart. Prepare to discuss any relevant experiences where you've successfully promoted products or services, and express your enthusiasm for learning about insurance solutions.
✨Emphasize Team Collaboration
The company values a strong team ethos, so be ready to talk about your experiences working in teams. Share how you contributed to team initiatives and how you can help maintain a supportive and friendly work environment.
✨Prepare Questions About Growth Opportunities
Since the role offers growth opportunities, come prepared with questions about professional development and training programs. This shows your commitment to self-improvement and aligns with the company's focus on investing in their people.
