At a Glance
- Tasks: As an Account Handler, you'll manage client accounts and ensure top-notch service.
- Company: Join a supportive company that values teamwork and ethical practices.
- Benefits: Enjoy growth opportunities, social events, paid sick leave, and a bonus scheme.
- Why this job: This role offers a friendly environment and the chance to develop your skills.
- Qualifications: No specific qualifications required; just bring your enthusiasm and dedication!
- Other info: Full training provided to help you succeed in your new role.
The predicted salary is between 25000 - 30000 £ per year.
Job Description
Account Handler
Location:Great Milton
Salary:£25,000 – £30,000
Hours:Full Time Monday to Friday 8.30-5.00
Benefits:
- Professional, hardworking, yet supportive and friendly environment
- Strong team ethos and ethical practices
- Growth opportunities
- Regular social events
- Paid sick leave after 1 years service
- Bonus scheme based on sales and quality targets up to 5% of salary
- Free onsite parking
- Full training scheme and ongoing professional development
Our Client:
We are recruiting for Which-Award-winning national insurer. The Company excels in providing products of exceptional quality, offering industry-leading levels of customer service and who are renowned for retaining their customers year on year. The organisation is also officially recognised as being a 'great place to work' and place huge emphasis on developing and investing in their people. They are a professional, collaborative team and their goal is to grow the business through providing incredible service.
The Role:
Due to NFU Mutuals continued growth, we are looking for an Account Handler to join the team. You will be responsible for supporting existing customer with policy changes, selling personal and commercial insurance products and making sure that you uphold their exceptional customer service standard.
Responsibilities:
- Work with customers over the phone, by email, and in person to offer insurance solutions for their business and personal needs.
- Ensure that we deliver for our customers in a timely manner so that they have the cover that they need when they need it.
- Identity and promote our range of investment, pension and health & safety products.
- Get involved in our team initiatives so that we remain a great place to work.
- Attend events to meet customers, and to promote our services to potential new leads.
Skills and Requirements:
- Previous sales experience would be ideal but is not a requirement
- Demonstrate Customer Service Skills
- Minimum GCSE C grade (or equivalent) in Maths and English
- Excellence communication skills both verbal and written
- Demonstrate problem solving ability, good attention to detail and willingness to use own initiative and judgement
- Consistently self-motivated to achieve and exceed targets with a strong interest in and commitment to self-development and learning
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Account Handler employer: Brave Human Capital Group
Contact Detail:
Brave Human Capital Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarize yourself with the key responsibilities of an Account Handler. Understanding the nuances of client management and communication will help you stand out during the interview.
✨Tip Number 2
Research our company culture and values. Being able to articulate how you align with our supportive and ethical practices can make a strong impression.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your teamwork and problem-solving skills. We value a strong team ethos, so showcasing your collaborative spirit is essential.
✨Tip Number 4
Be ready to discuss your approach to achieving sales and quality targets. Since we offer a bonus scheme based on these metrics, showing your motivation and strategies for success will be beneficial.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Account Handler position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the Account Handler role. Use specific examples from your past work that demonstrate your ability to handle accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your interest in the position but also showcases your understanding of the company’s values and how you can contribute to their team ethos and ethical practices.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brave Human Capital Group
✨Understand the Company Culture
Before your interview, take some time to research the company's values and work environment. Since they emphasize a supportive and friendly atmosphere, be prepared to discuss how you can contribute to that culture.
✨Showcase Your Teamwork Skills
Given the strong team ethos mentioned in the job description, highlight your experiences working in teams. Share specific examples of how you've collaborated with others to achieve common goals.
✨Prepare for Sales and Quality Discussions
Since the role includes a bonus scheme based on sales and quality targets, be ready to discuss your previous sales experiences and how you ensure quality in your work. Use metrics or achievements to back up your claims.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about growth opportunities and the training process, as this shows your interest in developing within the company and aligns with their commitment to employee growth.