Technical Product Manager – Live Streaming & MAM Platforms in London

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Who are we? A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era. Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we're underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok. We're a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape.

Our mission: New platforms, new behaviours, new audiences, new trends, new technologies, new regulations - our clients' worlds get more complex daily. Their agency partnerships shouldn't. It's our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them. That's why we make it our mission to capitalise on complexity for our clients - across consultancy, capability and execution - by crafting dynamic digital solutions that outpace tomorrow's challenges.

Our values:

• Bold Curiosity: We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients' worlds and are always hungry to learn more about them, our specialisms and each other.
• Connected Clarity: We are focused in our collaboration - joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple.
• Positive Encouragement: We want to make working with us the best part of someone's day. We lift one another up, find the fun in the day to day and are committed to ensuring everyone belongs.
• Constant Impact: We believe in outcomes over outputs. We're goal orientated, results driven and data-led. We show up with passion every day. And we're always honing our craft.

About Engage Digital Partners: Engage are a full-service sports marketing agency who, since 2012, have helped ambitious governing bodies, sports teams and sponsors become future fit. Operating in the UK, India, Australia and the US, we offer round the clock delivery to sports brands including the International Cricket Council (ICC), Real Madrid, Godolphin, New Zealand Rugby and Formula 1.

Your role: Technical Product Manager. We are looking for a hands-on Technical Product Manager to lead and deliver media, streaming, and broadcast solutions within a fast-paced social agency environment. This role blends product ownership, live technical delivery, and client-facing leadership, with direct responsibility for platforms including our Media Asset Management (MAM) system and Digital Media Hub. Unlike a purely strategic product role, this position requires someone who is technically confident in the detail - able to support on-site technical setups, troubleshoot remote and live streaming workflows, and step in during high-pressure live events and work with multiple stakeholders.

Key Responsibilities:

• Ensure equipment is fit for purpose, well maintained, and appropriate for both on-site and remote delivery models.
• Own supplier relationships across technical suppliers, ensuring maximum efficiency and innovation.
• Support group working on how we integrate AI into our workflows.
• Clearly communicate complex technical concepts to non-technical stakeholders, building confidence and trust in delivery.
• Attend client meetings, on-site events and live productions and manage the integration and workflow with other stakeholders as required.
• Manage technical suppliers, freelancers, and partners where specialist support is required from ingest to delivery.
• Own the end-to-end product lifecycle for the Media Asset Management (MAM) system, ensuring it supports agency production, post-production, and client delivery workflows.
• Lead the ongoing development, optimisation, and stability of the third-party Digital Media Hub.
• Define product roadmaps, technical requirements, and priorities in collaboration with Production and Client Services teams.
• Act as the ultimate escalation point for platform-related issues impacting live delivery or client experience.
• Provide hands-on technical support for remote live streaming events, including setup, management and distribution of live video streams to social media channels and online video platforms.
• Design, document, and continually improve live streaming workflows that can be reliably executed at scale.
• Remote production experience including development and distribution of remote feeds including vision mixing.
• Support production team with equipment requirements including camera kit and on-event production office setup, manage equipment audit.

Key Skills and knowledge:

• Understanding of streaming technologies and Content Delivery networks.
• Strong knowledge in Adobe Creative Suite.
• Knowledge of cloud-based streaming architectures, encoding workflows, and monitoring tools.
• Digital Video distribution network.
• Video compression.
• Media Asset Management.
• Experience liaising with internal and external stakeholders when resolving technical issues.
• Strong understanding of working with Windows and Mac operating systems.
• TCP/IP technologies, networks and protocols.
• Experience working in a Production or Digital agency.
• Calm, decisive, and solutions-focused during live events.
• Comfortable switching between strategic thinking and hands-on technical execution.

What you'll get: Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package. But not only that, we are the UK's first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption. Then there's a whole host of benefits - from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here is a snapshot of some of the benefits we think you might also like:

• Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work.
• Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
• Income protection: We know it feels good to be covered, just in case.
• Calm Subscription: Now more than ever, it's important to mind your mind!
• 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days.
• Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
• Birthdays off: One extra day to celebrate your big day.
• Summer hours: Between June and Aug we finish at 15.00 every Friday.
• Online coaching and mental health support: Unlimited via OpenUp.
• Remote Working: Work abroad for up to one month a year.
• Performance & Salary: Reviewed twice a year for everyone.

Equal Opportunity: Finally, we're proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.