At a Glance
- Tasks: Manage appointments and communications for home condition surveys in a dynamic environment.
- Company: Join a welcoming team at a top employer in social housing.
- Benefits: Enjoy 28 days holiday, health care, and a pension scheme that doubles up to 12%.
- Other info: Hybrid work model with 1-2 days in the office and excellent career growth opportunities.
- Why this job: Experience a varied workload and the chance to transition to a permanent role.
- Qualifications: Customer-facing administration experience and proficiency in Microsoft Office.
The predicted salary is between 22950 - 28050 £ per year.
This is a fabulous hybrid role for those that can demonstrate working in a fast paced, busy customer orientated administration role.
You will need to have a knowledge of Awaabs Law, its application and impact within social housing.
Knowledge and experience working in a customer facing administration role
Excellent proficiency in Microsoft office applications including word, powerpoint and outlook with strong excel skills.
You will be working for this employer of choice with the most welcoming team.
The Home condition team are responsible for delivering in house programme of condition surveys to a minimum of 20% of their homes and blocks each year, on a 5 year cycle.
Your role will be to arrange appointments and booking, for the home condition surveys, and no two days will be the same!
The ideal candidate will thrive in a fast paced environment and revel in delivering a varied workload!
From managing the team mailbox, and diaries, for your allocated surveys, this will help ensure that the surveyors can work efficiently and effectively.
You will be sending texts, letters, emails and liaising with residents to answer queries showing empathy and professionalism.
This will be a temporary role for around 12 weeks roughly and if all goes well will see you transition into permanent.
Benefits are superb including 28 days holiday plus 8 days BH, pension scheme that doubles upto 12%, health care and so many more!
1-2 days based in the office in Stratford the rest working from home, a Monday to Friday 9-5 role!
TEMPORARY TO PERMANENT SURVEY ADMINISTRATOR in London employer: Braundton Consulting Limited Careers
Braundton Consulting is an exceptional employer that fosters a dynamic and supportive work environment in Sidcup. With a focus on employee growth, the company offers comprehensive training and development opportunities, ensuring that team members can thrive in their roles. The proactive culture encourages collaboration and innovation, making it an ideal place for individuals seeking a meaningful career in land resourcing.
Contact Details:
Braundton Consulting Limited Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land TEMPORARY TO PERMANENT SURVEY ADMINISTRATOR in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Braundton Consulting Limited Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Braundton Consulting Limited Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace TEMPORARY TO PERMANENT SURVEY ADMINISTRATOR in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Braundton Consulting Limited Careers:Your cover letter is your chance to shine! Tell us why you want to work at Braundton Consulting Limited Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Braundton Consulting Limited Careers!
How to prepare for a job interview at Braundton Consulting Limited Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
