At a Glance
- Tasks: Lead the Brasserie team and ensure exceptional guest experiences every day.
- Company: The Arts Club, a prestigious private members’ club in Mayfair.
- Benefits: Private medical benefits, discounts, enhanced pay, and exciting development programmes.
- Other info: Opportunities for promotion and a supportive, diverse workplace.
- Why this job: Join a luxury hospitality environment and make a real impact on guest satisfaction.
- Qualifications: Experience in senior restaurant management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
The Arts Club is one of London’s most prestigious private members’ clubs, offering exceptional hospitality, dining, and cultural experiences in the heart of Mayfair. We are currently seeking an experienced and passionate Brasserie General Manager to lead the day‑to‑day operation of our Brasserie and deliver outstanding service standards across the department.
About the Role
As Brasserie General Manager, you will be responsible for overseeing the full operation of the Brasserie, ensuring exceptional guest experience, strong financial performance, and effective team leadership. You will work closely with senior leadership to drive operational excellence while maintaining the high standards expected within The Arts Club. This is a hands‑on leadership role suited to someone with strong hospitality experience, excellent people management skills, and a genuine passion for food, service, and member engagement.
Key Responsibilities
- Oversee the daily operation of the Brasserie to ensure smooth and efficient service
- Lead, motivate, and develop the Brasserie team
- Manage recruitment, training, rotas, payroll, stock control, and ordering
- Maintain exceptional guest and member experience standards
- Monitor departmental performance and operational reporting
- Ensure compliance with company procedures, health & safety, and licensing regulations
- Drive team engagement, retention, and development through effective leadership
- Work collaboratively with senior management and attend weekly operational meetings
- Support revenue growth through service excellence and upselling initiatives
About You
We are looking for someone who:
- Has previous experience in a senior restaurant or brasserie management role within luxury hospitality
- Demonstrates strong leadership and operational management skills
- Is highly organised, proactive, and commercially aware
- Thrives in a fast‑paced environment and remains calm under pressure
- Has excellent communication and relationship‑building abilities
- Is passionate about delivering exceptional hospitality experiences
- Leads by example with professionalism, integrity, and positivity
In return we offer fantastic rewards and benefits (T&C’s apply):
- Private medical benefits via Medicash
- Discount in over 800 retail outlets via Reward Gateway
- Discounts on food & beverage in our restaurants and sister businesses
- Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
- Enhanced sickness pay
- Life assurance
- Long Service Awards
- An exciting range of learning and development programmes
- Enhanced maternity pay
- Uniform laundry service
- Opportunities for promotion and continual progression
- Complimentary meals while on shift
- Employee assistance programme
- Birthday day off
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However, applicants must have the Right to Work in the UK.
Compensation: Competitive salary
Head Waiter in City of Westminster employer: Brasserie
The Arts Club is an exceptional employer, offering a vibrant work culture in the heart of Mayfair, where hospitality excellence is at the forefront. Employees benefit from a range of rewards including private medical benefits, discounts across various outlets, and extensive learning and development opportunities, all while being part of a prestigious team dedicated to delivering outstanding service. With a focus on employee growth and a supportive environment, The Arts Club is committed to fostering talent and ensuring a fulfilling career in luxury hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might have ties to The Arts Club. A personal recommendation can make all the difference in landing that interview.
✨Tip Number 2
Show off your passion! When you get the chance to chat with someone from The Arts Club, let your enthusiasm for exceptional service and hospitality shine through. Share your experiences and how they align with their values.
✨Tip Number 3
Prepare for the interview by researching The Arts Club’s culture and values. Think about how your leadership style and operational management skills can contribute to their mission of delivering outstanding service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head Waiter in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see your enthusiasm for delivering exceptional service and creating memorable experiences for guests.
Tailor Your CV:Make sure your CV is tailored to the role of Brasserie General Manager. Highlight your relevant experience in luxury hospitality and any leadership roles you've held. We love seeing how your background aligns with our needs!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The Arts Club.
How to prepare for a job interview at Brasserie
✨Know the Venue Inside Out
Before your interview, make sure you research The Arts Club thoroughly. Familiarise yourself with their dining concepts, service style, and overall atmosphere. This will not only show your genuine interest but also help you tailor your answers to align with their values and expectations.
✨Showcase Your Leadership Skills
As a Brasserie General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and develop your team to ensure exceptional guest experiences.
✨Demonstrate Financial Acumen
Since managing financial performance is part of the role, brush up on your knowledge of budgeting, stock control, and revenue growth strategies. Be prepared to discuss how you've previously contributed to a restaurant's financial success through effective management and upselling initiatives.
✨Engage with Passion for Hospitality
Your passion for food and service should shine through during the interview. Share stories that highlight your love for hospitality and how it drives you to create memorable experiences for guests. This will resonate well with the interviewers and reflect the culture at The Arts Club.
