At a Glance
- Tasks: Lead the front of house team and ensure exceptional service standards.
- Company: Join Brasserie Zédel, a vibrant French brasserie with a rich Art Deco heritage.
- Benefits: Enjoy discounts, team incentives, enhanced family leave, and mental health support.
- Other info: Full-time position with competitive hourly pay and opportunities for professional development.
- Why this job: Be part of a diverse team and grow into a future leader in hospitality.
- Qualifications: Experience in a similar role with strong leadership and service skills.
The predicted salary is between 20 - 22 £ per hour.
Brasserie Zédel has been revitalised to its spectacular Art Deco roots, serving as a traditional French brasserie with an accommodating 'Prix-Fixe' menu at remarkably low prices. At The Wolseley Hospitality Group, we create places where people feel they belong.
Why work with us as a Floor Manager?
- Enjoy a generous discount across our restaurants on food and drinks
- Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers
- Enhanced Maternity and Paternity leave to support working families
- Group-wide access to mental health counselling, legal and financial advice
- Advance access to earned wages via Wagestream
- A unique and varied training calendar including supplier trips, masterclasses and visits
We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.
The role of a Floor Manager:
- Support senior management with leading the front of house team, undertaking specific responsibilities for a smooth running of the shift
- Monitor and uphold the highest standards of presentation and service, also handling guests' complaints and queries
- Train, develop and supervise team members to ensure a cohesive and efficient team
As Floor Manager, you'll bring:
- Mature work approach in a similar setting, leading the team positively and with a sense of collaboration
- Knowledge of service standards and a basic financial awareness – you're our greatest asset
Job Details:
- Experience: Required
- Employment: Full-time
- Salary: £20 – £22 hourly
About Brasserie Zédel:
Located in Piccadilly, Brasserie Zédel is a grand Parisian brasserie best known for serving traditional French food at remarkably good value. The building also hosts ZL Café, Bar Américain, and a live music and cabaret venue, Crazy Coqs.
Floor Manager in City of Westminster employer: Brasserie Zedel
At Brasserie Zédel, part of The Wolseley Hospitality Group, we pride ourselves on creating an inclusive and supportive work environment where every team member can thrive. As a Floor Manager, you'll benefit from generous discounts, rewarding excellence initiatives, and access to mental health support, all while being part of a diverse team that values personal growth and development through unique training opportunities. Located in the vibrant heart of Piccadilly, you'll be immersed in a dynamic atmosphere that celebrates both tradition and innovation in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brasserie Zedel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brasserie Zedel
Don't be shy about reaching out to Brasserie Zedel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brasserie Zedel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brasserie Zedel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
