At a Glance
- Tasks: Lead a vibrant team in delivering exceptional service at our new French brasserie.
- Company: Join La Nouvelle Garde, a dynamic and inclusive hospitality group.
- Benefits: Earn from £32,000, enjoy 28 days holiday, and receive staff meal coverage.
- Other info: Diverse workplace with opportunities for growth and development.
- Why this job: Be part of an exciting grand opening and shape memorable guest experiences.
- Qualifications: Strong hospitality skills and leadership experience are essential.
The predicted salary is between 32000 - 32000 £ per year.
Excited to be part of a new opening in London? La Nouvelle Garde is bringing its vibrant take on a modern French brasserie to Chelsea with Brasserie Olivia. We’re looking for high-energy talent to join the family. If you love a fast-paced "people-led" rush and want to be part of a legendary grand opening, join us on the floor, in the kitchen, pastry, and at the bar!
The Role
As a Floor Manager – you are the guardian of how we serve. You own service quality on the floor, lead training, coach performance and ensure every guest receives confident, generous and consistent hospitality.
What we're offering
- From £32,000 annual salary
- 28 days holiday
- GP Service & EAP discount: access to a virtual GP and confidential counselling, so you’re supported on and off shift.
- Everything is homemade — and when we say everything, we mean everything. We receive whole cuts of meat and entire fish, and everything is prepared in-house, the Nouvelle Garde way.
- 100% of your staff meal covered during working hours
- 50% discount in all our brasseries to treat yourself
- More benefits to come
Key Responsibilities
- Lead the pre-service briefing and ensure smooth handovers in the absence of senior management
- Manage Head Waiters, Commis, and Runners
- Step directly into service during peak times when needed
- Handle reservations and prepare the seating plan
- Welcome guests and oversee table setup
- Monitor key performance indicators (margins, bar cost, Google rating, etc.)
- Manage cash handling and weekly cash reconciliation
- Conduct inventory checks and organize daily and periodic tasks (cleaning/maintenance)
- Welcome and onboard new team members
- Ensure strong coordination with the kitchen team
We’re Looking For
- Strong sense of hospitality and guest service
- Leadership and team management skills
- Excellent presentation
- Availability and responsiveness
Nouvelle Garde is an equal opportunities employer, and we view diversity as a key strength of our business. Nouvelle Garde is committed to recruiting, recognising, and promoting all talent, regardless of gender, sexual orientation, religion, background, or disability. The more diverse our profiles, the better equipped our teams will be to carry out our mission: Boire et manger à la française.
Please note: All applicants must hold a valid visa or the right to work in the UK.
Floor Manager Brasserie Olivia · Chelsea - Sloane Square employer: Brasserie Dubillot
La Nouvelle Garde is an exceptional employer, offering a vibrant work environment at the heart of Chelsea with Brasserie Olivia. With a strong focus on employee well-being, we provide comprehensive support through our GP Service & EAP discount, generous staff meals, and a 50% discount across all our brasseries. Join us for a rewarding career where your growth is nurtured, and your passion for hospitality is celebrated in a dynamic, diverse team committed to delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager Brasserie Olivia · Chelsea - Sloane Square
✨Tip Number 1
Get to know the venue! Before your interview, pop by Brasserie Olivia and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and gives you a feel for the team vibe.
✨Tip Number 2
Show off your people skills! As a Floor Manager, you'll be all about hospitality. During your interview, share stories that highlight your experience in leading teams and creating memorable guest experiences.
✨Tip Number 3
Be ready to demonstrate your leadership style. Think about how you would handle a busy service or train new staff. We want to see your approach to managing a team and ensuring top-notch service quality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Floor Manager Brasserie Olivia · Chelsea - Sloane Square
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being part of our vibrant team at Brasserie Olivia and that you understand what it means to deliver top-notch hospitality.
Tailor Your CV:Make sure your CV is tailored to the Floor Manager position. Highlight your leadership skills and any experience you have in managing teams or providing exceptional guest service. We love seeing how your background aligns with our values!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for high-energy talent who can bring their unique flair to our brasserie. Let us know what makes you tick and why you’d be a great fit for our family!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brasserie Dubillot
✨Know the Brasserie Inside Out
Before your interview, make sure you research Brasserie Olivia and La Nouvelle Garde. Understand their values, menu offerings, and what makes them unique. This will show your genuine interest and help you connect your experience to their vision.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled conflicts, or improved service quality. Be ready to discuss how you can inspire and train others.
✨Emphasise Your Hospitality Passion
This role is all about providing exceptional guest experiences. Share stories that highlight your commitment to hospitality and how you've gone above and beyond for guests in previous roles. Make it clear that you understand the importance of a 'people-led' approach.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle busy service times, manage reservations, or resolve guest complaints. Practising these scenarios will help you respond confidently and showcase your problem-solving skills.
