At a Glance
- Tasks: Join our vibrant team as a Server/Waiter/Waitress, delivering exceptional guest experiences.
- Company: Be part of Heartwood Collection, an award-winning group known for cozy pubs and brasseries.
- Benefits: Enjoy flexible hours, training programs, discounts, and a supportive work environment.
- Why this job: Grow your career with us while creating unforgettable moments for our guests.
- Qualifications: Bring your great interpersonal skills and a passion for customer service.
- Other info: Exciting growth plans with opportunities for advancement in over 40 locations.
Server/Waiter/Waitress – Brasserie Blanc Hale Barns Waiter / Waitress We’re looking for fun and passionate people to join our fantastic front-of-house team as a Waiter / Waitress Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns (Formally White Brasserie Company) brands are renowned for being a home-from-home. Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests. Waiter / Waitress – What we offer: Packages are based on National Living Wage including TRONC* Full-time and part-time hours to suit your needs Stepping Stones – Our industry-leading training and development platform which supports progression for those who want it Employee Assistance Program with Hospitality Action Instant access to pay you have already earned through EarlyPay Enhanced Maternity & Paternity package Refer a Friend Bonus up to 1500 50% off food at any Heartwood Inns or Brasserie Blanc 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount 10% off company gift cards A thoughtful gift to celebrate your birthday Long Service Recognition Awards The Pantry – 100’s of retailers and experience discounts through Reward Gateway Cycle to Work Scheme Waiter / Waitress – The Ideal Candidate: Will have great interpersonal skills and a vibrant personality Ability to be flexible and maintain high standards across the front of house Be a real team player, it is essential that you are a true people person Have great attention to detail and impeccable standards. Be totally customer and service focused and provide an exceptional guest experience Our investment in your development. The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years. We’re really excited about the amazing opportunities this growth will create, and we hope you are too! It’s a great chance for you to take the next step in your career and develop with us through our unique “Stepping Stones” training and development programme. Heartwood Collection is a multi award-winning hospitality group: – Sunday Times Best Places to Work winner 2024- Double winner at the Publican Awards 2024 – R200 – SRA 3 star rated – plus many more! *Hourly rate is based on National Living Wage plus TRONC, and the TRONC is calculated from the previous 6 months’ site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.
Server/Waiter/Waitress - Brasserie Blanc Hale Barns employer: Brasserie Blanc
Contact Detail:
Brasserie Blanc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress - Brasserie Blanc Hale Barns
✨Tip Number 1
Show your passion for hospitality! When you meet us, let your enthusiasm for providing exceptional service shine through. Share stories of memorable guest experiences you've created or been a part of.
✨Tip Number 2
Demonstrate your teamwork skills. We value a collaborative spirit, so be ready to discuss how you've worked effectively in a team environment and contributed to a positive atmosphere.
✨Tip Number 3
Highlight your attention to detail. In the hospitality industry, small things matter. Be prepared to give examples of how you've maintained high standards in previous roles.
✨Tip Number 4
Familiarize yourself with our brand. Research Brasserie Blanc and Heartwood Collection to understand our values and what makes us unique. This knowledge will help you connect with us during the conversation.
We think you need these skills to ace Server/Waiter/Waitress - Brasserie Blanc Hale Barns
Some tips for your application 🫡
Show Your Personality: Since the role requires a vibrant personality and great interpersonal skills, make sure to reflect your fun and passionate side in your application. Use a friendly tone and share experiences that highlight your customer service skills.
Highlight Relevant Experience: Emphasize any previous experience in hospitality or customer service roles. Mention specific situations where you provided exceptional guest experiences or worked effectively as part of a team.
Tailor Your CV: Customize your CV to align with the job description. Focus on skills like attention to detail, flexibility, and teamwork. Make sure to include any relevant training or certifications that could set you apart.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Discuss why you want to work at Brasserie Blanc and how you can contribute to their community-focused environment.
How to prepare for a job interview at Brasserie Blanc
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry. Share experiences that highlight your love for providing excellent service and creating memorable moments for guests.
✨Demonstrate Team Spirit
Since being a team player is essential, prepare examples of how you've successfully worked in a team environment. Highlight any situations where you supported colleagues or contributed to a positive atmosphere.
✨Highlight Attention to Detail
Discuss specific instances where your attention to detail made a difference in guest experience. This could include anything from ensuring orders are correct to maintaining cleanliness and presentation standards.
✨Prepare Questions About Growth Opportunities
Show your interest in personal development by asking about the 'Stepping Stones' training program. This demonstrates your commitment to growing within the company and your eagerness to learn.