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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join Heartwood Collection, an award-winning group of cosy pubs and brasseries.
- Benefits: Enjoy flexible hours, discounts, and a referral bonus up to £1,500.
- Why this job: Be part of a vibrant team in a growing company with great progression opportunities.
- Qualifications: Must be friendly, reliable, and passionate about excellent service and quality food.
- Other info: We’re expanding rapidly, with plans for over 60 locations by 2027!
Server/Waiter/Waitress – Brasserie Blanc Cheltenham
Waiter / Waitress
At Heartwood Collection, we\’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.
We\’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You\’re a people person with great interpersonal skills and love making guests feel special
- You\’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we\’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there\’s never been a better time to join us. We\’re committed to growing our team with progression opportunities across our estate.
Join us and be part of a community that\’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months\’ average.
Please note, we cannot take applications from overseas or that require sponsorship
Server/Waiter/Waitress - Brasserie Blanc Cheltenham employer: Brasserie Blanc
Contact Detail:
Brasserie Blanc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress - Brasserie Blanc Cheltenham
✨Tip Number 1
Familiarise yourself with Brasserie Blanc's menu and values. Understanding their seasonal dishes and commitment to quality will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've provided excellent service in previous roles. Be ready to discuss specific situations where you made guests feel special.
✨Tip Number 3
Research the Heartwood Collection and its growth plans. Being knowledgeable about their expansion and values will demonstrate your genuine interest in being part of their team.
✨Tip Number 4
Prepare questions that reflect your enthusiasm for the role and the company culture. Asking about training opportunities or team dynamics can show that you're serious about your potential future with them.
We think you need these skills to ace Server/Waiter/Waitress - Brasserie Blanc Cheltenham
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Server/Waiter/Waitress position at Brasserie Blanc. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise your interpersonal skills and any previous roles that demonstrate your ability to provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for joining Heartwood Collection. Mention specific reasons why you want to work at Brasserie Blanc and how you align with their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality sector.
How to prepare for a job interview at Brasserie Blanc
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences that highlight your love for serving others and creating memorable dining experiences.
✨Demonstrate Interpersonal Skills
As a Server/Waiter/Waitress, strong interpersonal skills are crucial. Be prepared to discuss how you handle customer interactions, resolve conflicts, and ensure guests feel valued and special.
✨Know the Menu
Familiarise yourself with the menu and any seasonal dishes offered at Brasserie Blanc. Being able to discuss the food confidently will show your interest in quality service and help you stand out.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training programmes, and growth opportunities within Heartwood Collection. This shows your genuine interest in the role and the organisation.
