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For Companies At a Glance
- Tasks: Serve breakfast and create a welcoming atmosphere for guests.
- Company: Join Heartwood Collection, an award-winning group of cosy pubs and brasseries.
- Benefits: Enjoy flexible hours, discounts, and access to training and development programmes.
- Why this job: Be part of a vibrant team in a growing company with a focus on community and quality service.
- Qualifications: Must have great interpersonal skills and a passion for excellent service.
- Other info: Opportunities for progression as the company expands to over 60 locations.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Breakfast Waiter / Waitress. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Morning shifts to lunch service (to be discussed in interview)
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to 1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average. Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress - Brasserie Blanc Bournemouth employer: Brasserie Blanc
Contact Detail:
Brasserie Blanc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress - Brasserie Blanc Bournemouth
✨Tip Number 1
Familiarise yourself with the Brasserie Blanc menu and the Heartwood Collection's values. Knowing the dishes and the ethos behind the brand will help you stand out during your interview, showing your genuine interest in the role.
✨Tip Number 2
Highlight your interpersonal skills by preparing examples of how you've provided excellent customer service in the past. This will demonstrate your ability to make guests feel special, which is crucial for a Breakfast Waiter/Waitress.
✨Tip Number 3
Be ready to discuss your flexibility and reliability. Since the role involves morning shifts, emphasising your availability and willingness to adapt to different schedules can make you a more attractive candidate.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially regarding food quality and service standards. Being knowledgeable about current trends can impress your interviewers and show that you're passionate about the industry.
We think you need these skills to ace Server/Waiter/Waitress - Brasserie Blanc Bournemouth
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Breakfast Waiter/Waitress. Familiarise yourself with the qualities they are looking for, such as great interpersonal skills and a passion for excellent service.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise any previous roles where you demonstrated flexibility, reliability, and a passion for food.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Brasserie Blanc and how you align with their values and commitment to quality service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Brasserie Blanc
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your love for serving others and creating memorable dining experiences.
✨Demonstrate Interpersonal Skills
As a Server/Waiter/Waitress, strong interpersonal skills are crucial. Be prepared to discuss how you connect with guests and make them feel special. Use examples from past roles where you went above and beyond for customers.
✨Highlight Flexibility and Reliability
The role requires flexibility in working hours, so be ready to discuss your availability and willingness to adapt to different shifts. Mention any past experiences where you successfully managed changing schedules or high-pressure situations.
✨Knowledge of Food and Service Standards
Familiarise yourself with the menu and the types of dishes served at Brasserie Blanc. Showing an interest in quality food and high service standards will demonstrate your commitment to the role and the company’s values.
