At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join Heartwood Collection, an award-winning group of cosy pubs and brasseries.
- Benefits: Enjoy flexible hours, discounts, and a referral bonus up to £1,500.
- Why this job: Be part of a vibrant team in a growing company with progression opportunities.
- Qualifications: Great interpersonal skills and a passion for excellent service are essential.
- Other info: This is an entry-level, part-time role with no overseas applications accepted.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What We Offer
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group, including the Sunday Times Best Places to Work winner 2024 and double winner at the Publican Awards 2024. At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress employer: Brasserie Blanc
Contact Detail:
Brasserie Blanc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and the types of dishes served at Brasserie Blanc. This will not only help you answer questions during the interview but also show your genuine interest in the role and the establishment.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a mock service scenario. Being a waiter or waitress requires excellent interpersonal skills, so demonstrating your ability to connect with others can set you apart.
✨Tip Number 3
Research the Heartwood Collection and its values. Understanding their commitment to quality service and community will allow you to align your answers with their ethos during the interview.
✨Tip Number 4
Network with current or former employees of Brasserie Blanc. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Emphasise any previous roles as a waiter or waitress, and showcase your interpersonal skills and passion for customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role at Brasserie Blanc. Mention why you want to work there specifically and how your values align with their commitment to excellent service and community.
Highlight Relevant Skills: In your application, focus on skills that are crucial for a waiter/waitress position, such as communication, teamwork, and adaptability. Provide examples of how you've successfully used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Brasserie Blanc
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent service. Talk about any previous experiences where you went above and beyond for customers, as this will resonate well with the interviewers at Brasserie Blanc.
✨Know the Menu
Familiarise yourself with the types of dishes and drinks offered at Brasserie Blanc. Being able to discuss the menu confidently will demonstrate your interest in the role and help you connect with the team.
✨Highlight Your Interpersonal Skills
As a waiter or waitress, strong interpersonal skills are crucial. Be prepared to share examples of how you've successfully interacted with guests in the past, showcasing your ability to make them feel special.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, or the team dynamics. This shows that you're genuinely interested in the position and eager to learn more about working at Heartwood Collection.