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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join Heartwood Collection, an award-winning group of cosy pubs and brasseries.
- Benefits: Enjoy flexible hours, discounts, and a referral bonus up to £1,500.
- Why this job: Be part of a vibrant team in a growing company with great progression opportunities.
- Qualifications: Must be friendly, reliable, and passionate about excellent service and quality food.
- Other info: We're expanding rapidly, with over 40 locations and plans for more!
At Heartwood Collection, we’re looking for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What We Offer
- Pay based on the National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inn or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- You have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group, including:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or those requiring sponsorship.
Server/Waiter/Waitress employer: Brasserie Blanc
Contact Detail:
Brasserie Blanc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the Heartwood Collection's values and mission. Understanding what makes them unique will help you connect with their culture during any interviews or conversations.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal experiences where you've gone above and beyond for customers. This will demonstrate your commitment to excellent service, which is key for this role.
✨Tip Number 3
Network with current employees or alumni who have worked at Heartwood Collection. They can provide insights into the work environment and may even refer you, increasing your chances of landing the job.
✨Tip Number 4
Prepare to discuss your flexibility and reliability in previous roles. Highlighting these traits will show that you're a dependable team player, which is essential for a waiter or waitress position.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter/Waitress at Heartwood Collection. Familiarise yourself with their values and the type of service they provide to ensure your application reflects this.
Tailor Your CV: Highlight relevant experience in hospitality or customer service on your CV. Use specific examples that demonstrate your interpersonal skills and passion for delivering excellent service, as these are key qualities they are looking for.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work for Heartwood Collection specifically and how you align with their commitment to quality food and service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Brasserie Blanc
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences that highlight your love for making guests feel special, as this aligns perfectly with what the Heartwood Collection values in their team.
✨Demonstrate Interpersonal Skills
Since the role requires great interpersonal skills, be prepared to discuss how you handle different types of customers. Use examples from past experiences where you successfully managed customer interactions, showcasing your ability to connect with people.
✨Knowledge of Food and Service Standards
Familiarise yourself with the menu offerings and service standards of the Heartwood Collection. Being able to discuss seasonal dishes or share your thoughts on quality food will show your genuine interest and commitment to delivering excellent service.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the company culture, training programmes, or growth opportunities within the Heartwood Collection. This not only shows your interest in the role but also helps you determine if it’s the right fit for you.
