At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and grow your career in a thriving hospitality environment.
- Qualifications: Great interpersonal skills and a passion for excellent service are essential.
The predicted salary is between 11 - 14 € per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress employer: Brasserie Blanc
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With bespoke training through our Stepping Stones programme, generous employee benefits including enhanced maternity and paternity leave, and a commitment to career progression, we ensure that our staff thrive in a rewarding environment. Join us in our beautiful locations, where you can enjoy discounts on food and experiences while being part of a community that celebrates excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Heartwood Collection. Familiarise yourself with their values, menu, and what makes them special. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all day. Think about how you can make their experience memorable. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent Heartwood Collection's high standards.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It’s a great way to stand out and show us that you’re eager to join our vibrant team at Heartwood Collection.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely love making guests feel special.
Tailor Your CV:Make sure your CV is tailored to the role of Waiter/Waitress. Highlight any relevant experience and skills that match what we’re looking for, like great interpersonal skills and a passion for quality food.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re all about finding vibrant individuals who fit our warm and genuine community, so show us who you are!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of the Heartwood Collection family!
How to prepare for a job interview at Brasserie Blanc
✨Know the Menu Inside Out
Familiarise yourself with the menu and any seasonal specials before the interview. Being able to discuss dishes confidently shows your passion for food and helps you connect with the interviewers, who are likely just as enthusiastic about great quality cuisine.
✨Show Off Your People Skills
Prepare examples of how you've made guests feel special in previous roles. Whether it’s remembering a regular's favourite drink or handling a complaint gracefully, demonstrating your interpersonal skills will highlight your suitability for a customer-focused role.
✨Be Flexible and Reliable
Heartwood Collection values flexibility and reliability. Be ready to discuss your availability and willingness to work varied shifts. Showing that you can adapt to the fast-paced environment of hospitality will make you stand out.
✨Express Your Passion for Service
Share why you love working in hospitality and what excellent service means to you. Your enthusiasm for creating memorable experiences for guests will resonate well with the interviewers and align with their commitment to high standards.
