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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, a vibrant hospitality group.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Why this job: Be part of a growing team with opportunities for career progression.
- Qualifications: Great interpersonal skills and a passion for excellent service.
- Other info: Flexible hours and a fun, community-focused workplace.
Waiter / Waitress
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.
We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.
Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
Please note, we cannot take applications from overseas or that require sponsorship
Server/Waiter/Waitress employer: Brasserie Blanc
Contact Detail:
Brasserie Blanc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop into Heartwood Collection and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the vibe.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail those customer service scenarios. Being a people person is key, so show us how you can make guests feel special.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Wear something smart-casual that reflects your personality while still looking professional.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special.
Tailor Your CV: Make sure your CV is tailored to the role of Waiter/Waitress. Highlight any relevant experience and skills that match what we’re looking for, like great interpersonal skills and a passion for quality food.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for vibrant individuals who can bring warmth and energy to our team, so show us who you are!
Apply Through Our Website: For the best chance of joining our amazing team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with Heartwood Collection.
How to prepare for a job interview at Brasserie Blanc
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, mission, and the unique offerings they provide. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to make someone’s experience special – this is what they want to hear!
✨Demonstrate Flexibility and Reliability
Heartwood Collection values flexibility and reliability in their staff. Be ready to discuss your availability and any previous experiences where you adapted to changing situations or stepped up when needed. This will highlight your commitment to excellent service.
✨Passion for Quality Food
Express your enthusiasm for great quality food and high standards during the interview. Share any relevant experiences or knowledge you have about food and service. This passion can set you apart from other candidates and show that you’re a great fit for the team.
