At a Glance
- Tasks: Serve guests and ensure a fantastic dining experience in our vibrant pubs.
- Company: Join the award-winning Heartwood Collection, known for its cosy atmosphere.
- Benefits: Enjoy competitive pay, discounts, and bespoke training opportunities.
- Other info: Join a community that values warmth, growth, and genuine connections.
- Why this job: Be part of a growing team with real progression opportunities in hospitality.
- Qualifications: Great interpersonal skills and a passion for excellent service.
The predicted salary is between 11 - 13 £ per hour.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Runner. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You're a people person with great interpersonal skills and love making guests feel special
- You're flexible, reliable, and passionate about delivering excellent service
- Eagerness to learn and understand hospitality
Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024, Double winner at the Publican Awards 2024, Best Pub Brand/Concept at the Publican Awards 2025.
At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average.
Runner employer: Brasserie Blanc
Brasserie Blanc is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to thrive in the hospitality industry. Located in Beaconsfield, we offer competitive pay, bespoke training, and a range of perks including discounts and referral bonuses, ensuring our team members feel valued and supported. With numerous opportunities for progression within our award-winning Heartwood Collection, you can build a rewarding career while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Runner
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit our pubs and brasseries, chat with staff, and soak in the atmosphere. This will not only help you understand our culture but also give you some great talking points during your interview.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your personality! When you get that interview, let your passion for hospitality shine through. We love people who are genuine and enthusiastic about making guests feel special.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows you’re keen and helps keep you fresh in the interviewer’s mind as they make their decision.
We think you need these skills to ace Runner
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special.
Tailor Your Application:Make sure to customise your application to reflect the values and vibe of Heartwood Collection. Mention specific experiences or skills that align with our mission of delivering excellent service in a warm and welcoming environment.
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your writing. Share a bit about who you are and what makes you a great fit for our team. We’re all about vibrant individuals!
Apply Through Our Website:For the best chance of joining our amazing team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us without any hiccups!
How to prepare for a job interview at Brasserie Blanc
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs, and their commitment to fresh, seasonal dishes. This will show your genuine interest in the company and help you connect with the interviewers.
✨Show Off Your People Skills
As a Runner, you'll be interacting with guests constantly. Prepare examples of how you've made customers feel special in previous roles. Think about times when you went above and beyond to provide excellent service – this will highlight your interpersonal skills and passion for hospitality.
✨Be Ready to Discuss Flexibility
Flexibility is key in the hospitality industry. Be prepared to discuss your availability and willingness to work various shifts. Share any experiences where you adapted to changing circumstances or took on different roles to support your team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the Stepping Stones programme or opportunities for progression within the company. This shows that you're not just interested in the job, but also in growing with Heartwood Collection.
