At a Glance
- Tasks: Lead a vibrant team in delivering exceptional guest experiences at our award-winning pubs.
- Company: Join the Heartwood Collection, a multi-award-winning hospitality group with a warm community vibe.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and bespoke training for your career growth.
- Other info: Exciting growth plans with over 40 locations and counting—join us on this journey!
- Why this job: Be part of an expanding team with real opportunities to make a difference in hospitality.
- Qualifications: 2-3 years as a Deputy General Manager with strong leadership and hospitality skills.
The predicted salary is between 40000 - 41000 € per year.
At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Deputy General Manager. We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Competitive salary package, includes TRONC*
- Contract of 48 hours
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- Passionate and vibrant personality, a real people person who cares for the guests, team and experience
- Clear track record of assisting in running a site and/or fresh food restaurant experience and delivering training and support to other managers and team members
- Able to run all different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
- 2-3 years experience as a Deputy General Manager, with knowledge of branded operations
- Taking on the responsibilities of a General Manager with the understanding of financial aspects and requirements of running a site
Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024, Double winner at the Publican Awards 2024, Best Pub Brand/Concept at the Publican Awards 2025. At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate. Join us and be part of a community that's warm, genuine, and full of life.
*On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average.
Deputy General Manager employer: Brasserie Blanc
Heartwood Collection is an exceptional employer, offering a vibrant work culture where passion for hospitality thrives. With competitive salaries, bespoke training through our Stepping Stones programme, and generous employee benefits including discounts and referral bonuses, we prioritise the well-being and growth of our team. As we expand our award-winning group of pubs and brasseries, there are ample opportunities for career progression in a supportive community that feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Deputy General Manager role. You never know who might have the inside scoop on openings at places like Heartwood Collection.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for hospitality shine through. Remember, they’re looking for vibrant individuals who care about the guest experience.
✨Tip Number 3
Prepare for those interviews! Brush up on your knowledge of running a site and fresh food operations. Be ready to discuss your leadership skills and how you've supported other managers in the past—this will show you’re the right fit for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Heartwood Collection family. Don’t miss out on this opportunity!
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see that vibrant personality of yours and how much you care about creating memorable experiences for guests.
Tailor Your CV:Make sure to tailor your CV to highlight your experience in running a site or fresh food restaurant. We love seeing clear examples of your leadership skills and how you've supported your team in the past.
Be Authentic:Don’t be afraid to be yourself in your application. We value authenticity and want to know what makes you unique. Share your story and what drives you in the hospitality industry!
Apply Through Our Website:For the best chance of joining our amazing team, make sure to apply through our website. It’s the easiest way for us to see your application and get you on board with Heartwood Collection!
How to prepare for a job interview at Brasserie Blanc
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the atmosphere of their pubs and brasseries, and their commitment to fresh, seasonal dishes. This will show your genuine interest in the company and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed operations, or trained staff. Be ready to discuss how you can bring that same energy and passion to Heartwood Collection.
✨Understand Financial Aspects
Since the role involves understanding the financial requirements of running a site, brush up on key financial metrics relevant to hospitality. Be prepared to discuss how you've managed budgets or improved profitability in previous roles. This will highlight your readiness to take on the responsibilities of a General Manager.
✨Be Yourself and Connect
Heartwood Collection values vibrant personalities who care for guests and their teams. During the interview, let your personality shine through. Share your passion for hospitality and how you create memorable experiences for guests. Building a genuine connection with the interviewers can set you apart from other candidates.
