At a Glance
- Tasks: Lead a passionate team and create unforgettable guest experiences in a vibrant brasserie.
- Company: Join the award-winning Heartwood Collection, known for exceptional hospitality and community spirit.
- Benefits: Competitive salary, bonuses, generous holiday, and discounts on food and stays.
- Other info: Exciting career progression opportunities in a dynamic and supportive environment.
- Why this job: Be part of a growing brand that values people, passion, and quality service.
- Qualifications: 2+ years as a General Manager in a high-volume restaurant with strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Inspired by Raymond Blanc, Brasserie Blanc is renowned for its warm, welcoming atmosphere, exceptional French food, and genuine hospitality.
As part of the award-winning Heartwood Collection, proudly named in the Sunday Times Top 100 Best Places to Work, Brasserie Blanc sits at the heart of its communities, bringing people together over seasonal, responsibly sourced food and outstanding service.
With continued growth across the UK and exciting plans for the future, there has never been a better time to join us.
General Manager- The Role
As General Manager, you will be the heartbeat of your Brasserie Blanc.
You’ll lead a passionate, high-performing team, set the standard for excellence, and deliver an unforgettable guest experience rooted in warmth, consistency, and care.
You’ll have full ownership of your business, from people and performance to standards and commercial results, while embodying the Brasserie Blanc values and culture every day.
General Manager - The Ideal Candidate
We’re looking for a dynamic, commercially-minded hospitality leader with a strong presence and a true passion for food and service.
You lead from the front, inspire those around you, and create an environment where people thrive.
You will have
- At least 2 years’ experience as a General Manager in a high quality branded restaurant enviroment
- A proven track record of running busy, high-volume operations and leading large teams
- Strong commercial acumen, including budget management and driving business growth
- The ability to maintain exceptional standards across food, service, and presentation
- Excellent leadership and interpersonal skills
- A vibrant, engaging personality, with a natural talent for motivating, coaching, and empowering your team
- You are hands-on, people-focused, and passionate about delivering hospitality the Brasserie Blanc way.
What We Offer
At Brasserie Blanc, we believe our people are our greatest asset. In return for your passion and leadership, we offer:
- Competitive salary, service charge & quarterly bonus
- 28 days holiday, plus the option to buy 5 extra days
- Enhanced maternity & paternity packages
- Ongoing coaching & mentorship support
- Employee Assistance Programme with Hospitality Action
- Refer a Friend Bonus up to £1,500
- Early Pay instant access to earned wages
- 50% off food at Brasserie Blanc & Heartwood Inns
- 20% off food for friends & family dining discount
- Discounted room rates in our site with Rooms
- Birthday gifts & long-service recognition awards
- Reward Gateway offers hundreds of retail & experience discounts
- Cycle to Work Scheme
Brasserie Blanc is more than a restaurant, it’s a place where people, passion, and provenance matter.
We are proud to nurture talent, promote from within, and support our General Managers to grow their careers within a business built on respect, quality, and genuine hospitality.
If you’re ready to lead a beautiful business, inspire exceptional teams, and be part of something truly special, we’d love to hear from you.
Heartwood Collection is a multi-award-winning hospitality group
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future.
With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us.
We’re committed to growing our team with opportunities for progression across our estate.
- Please note that we cannot take applications from overseas
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land General Manager — Hospitality Leader, High-Volume Brasserie in Bournemouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brasserie Blanc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brasserie Blanc
Don't be shy about reaching out to Brasserie Blanc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager — Hospitality Leader, High-Volume Brasserie in Bournemouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brasserie Blanc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brasserie Blanc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
