At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its vibrant culture.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Join a community that values warmth, genuineness, and fun.
- Why this job: Be part of a growing team with exciting career progression opportunities.
- Qualifications: Great interpersonal skills and a passion for excellent service.
The predicted salary is between 13 - 16 € per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
Server/Waiter/Waitress in Portsmouth employer: Brasserie Blanc Portsmouth
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passion for hospitality thrives. With bespoke training through our Stepping Stones programme and numerous employee benefits including discounts, referral bonuses, and enhanced leave, we ensure our team members feel valued and supported. As we expand our footprint across the UK, there are abundant opportunities for personal and professional growth, making this an exciting time to join our award-winning family.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Portsmouth
✨Tip Number 1
Get to know the Heartwood Collection! Research their values and what makes them tick. When you walk in for an interview, drop some knowledge about their awards and community vibe. It shows you’re genuinely interested and not just another applicant.
✨Tip Number 2
Practice your people skills! Role-play with a mate or family member to nail down how you’d handle different customer scenarios. Being a waiter or waitress is all about making guests feel special, so show us you can do that effortlessly!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and presentable when you come in for your chat. It’s all part of showing you care about the role and the guests you'll serve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to embrace our modern approach to hospitality.
We think you need these skills to ace Server/Waiter/Waitress in Portsmouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your vibrant personality shine through! We’re looking for passionate individuals, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in hospitality or customer service that showcase your ability to make guests feel special, as that’s what we value at Heartwood Collection.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A well-presented application shows us you care about the opportunity!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Brasserie Blanc Portsmouth
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Heartwood Collection's menu. Being able to discuss the dishes and recommend items shows your genuine interest in the role and the quality of food they offer.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. During the interview, share examples of how you've made guests feel special in previous roles. This will demonstrate that you understand the importance of excellent service.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with difficult customers or busy shifts. Prepare some scenarios from your past experiences where you successfully managed similar challenges.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working at Heartwood Collection and how you align with their values of delivering high standards and creating a warm atmosphere.
