At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
The predicted salary is between 13 - 16 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average. Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress in Oxford employer: Brasserie Blanc Oxford
At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that fosters a warm and vibrant work culture. With a commitment to employee growth through our bespoke Stepping Stones programme and a range of benefits including generous discounts, enhanced leave policies, and a supportive community, we offer a fulfilling environment for those passionate about delivering exceptional service. Join us in our exciting journey as we expand our locations and continue to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Oxford
✨Tip Number 1
Get to know the venue! Before your interview, pop into Heartwood Collection and soak up the atmosphere. Chat with staff and get a feel for the vibe. This shows you’re genuinely interested and helps you stand out.
✨Tip Number 2
Practice your people skills! Since you’ll be working with guests, brush up on your communication and service skills. Role-play with friends or family to nail those interactions and show off your personality during the interview.
✨Tip Number 3
Show your passion for food! Be ready to talk about your favourite dishes and why you love them. This not only highlights your interest in quality food but also connects you with Heartwood’s commitment to serving fresh, seasonal dishes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our vibrant team at Heartwood Collection. Don’t miss out!
We think you need these skills to ace Server/Waiter/Waitress in Oxford
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about making guests feel special and delivering excellent service.
Tailor Your CV:Make sure your CV is tailored to the role of Waiter/Waitress. Highlight any relevant experience in customer service or food and beverage, and don’t forget to mention your interpersonal skills!
Be Yourself:We love vibrant personalities! Don’t be afraid to let your unique character come through in your application. Share a bit about yourself and what makes you a great fit for our team.
Apply Through Our Website:For the best chance of joining our amazing team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Brasserie Blanc Oxford
✨Know the Heartwood Collection
Before your interview, take some time to research the Heartwood Collection. Familiarise yourself with their values, the types of dishes they serve, and their unique atmosphere. This will not only show your genuine interest but also help you connect your experiences to what they’re looking for.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. During the interview, be ready to share examples of how you've made guests feel special in previous roles. Think about specific situations where you went above and beyond to provide excellent service.
✨Demonstrate Flexibility and Reliability
Heartwood Collection values flexibility and reliability in their staff. Be prepared to discuss your availability and how you handle busy shifts or unexpected changes. Share any experiences that highlight your adaptability in fast-paced environments.
✨Express Your Passion for Quality Food
Since the role involves serving high-quality food, express your enthusiasm for great cuisine. Talk about your favourite dishes, any culinary experiences you've had, or how you stay updated on food trends. This will show that you’re not just looking for a job, but that you genuinely care about the dining experience.
