At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award‑winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Server/Waiter/Waitress in Cheltenham employer: Brasserie Blanc Cheltenham
At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that fosters a warm and vibrant work culture. With bespoke training through our Stepping Stones programme and numerous employee benefits, including generous discounts and enhanced leave options, we are dedicated to supporting your growth and well-being. Join us in a dynamic environment where your passion for excellent service and quality food can truly shine, as we expand our community across more locations.
Contact Details:
Brasserie Blanc Cheltenham Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Cheltenham
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit our pubs and brasseries, soak in the atmosphere, and chat with staff. This will help you understand what we value and show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can give you insider tips and might even refer you, which could boost your chances of landing that waiter/waitress role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you’d handle tricky customer situations or showcase your passion for food. We love candidates who can demonstrate their people skills and enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Heartwood family. Don’t forget to highlight your flexibility and reliability in your application!
We think you need these skills to ace Server/Waiter/Waitress in Cheltenham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special and delivering excellent service.
Tailor Your CV:Make sure your CV is tailored to the role of Waiter/Waitress. Highlight any relevant experience you have in customer service or food and beverage, and don’t forget to mention your interpersonal skills. We love seeing how you can bring your unique flair to our team!
Be Yourself:We’re all about authenticity at Heartwood Collection. Don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a quirky fact about yourself, we want to know the real you!
Apply Through Our Website:For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s super easy, and you’ll get to see all the amazing opportunities we have available. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Brasserie Blanc Cheltenham
✨Know the Menu Inside Out
Familiarise yourself with the menu and any seasonal specials before the interview. Being able to discuss dishes confidently shows your passion for food and helps you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent service in the past. Whether it’s a time you went above and beyond for a guest or handled a tricky situation, these stories will highlight your interpersonal skills.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role, which is crucial in the hospitality industry.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, or what makes Heartwood Collection unique. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
