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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join Heartwood Collection, an award-winning group of cosy pubs and brasseries.
- Benefits: Enjoy flexible hours, discounts, and a referral bonus up to £1,500!
- Why this job: Be part of a vibrant team in a growing company with great progression opportunities.
- Qualifications: No experience needed, just a passion for people and excellent service.
- Other info: We're expanding rapidly, so there's never been a better time to join us!
Overview
Waiter / Waitress
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What We Offer
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
About Heartwood Collection
Heartwood Collection is a multi-award-winning hospitality group with over 40 locations and plans to expand to more than 60 by 2027, including over 500 bedrooms. We’re committed to growing our team with progression opportunities across our estate.
Additional Details
- The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
- Please note, we cannot take applications from overseas or that require sponsorship
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Server/Waiter/Waitress employer: Brasserie Bar Co
Contact Detail:
Brasserie Bar Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and the types of dishes served at Brasserie Blanc. Being knowledgeable about the food and drink offerings will impress your interviewers and show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for customer service during your interactions. Share specific examples from your past experiences where you went above and beyond to ensure a great dining experience for guests.
✨Tip Number 3
Network with current or former employees of Heartwood Collection. They can provide valuable insights into the company culture and what they look for in a candidate, which can help you tailor your approach.
✨Tip Number 4
Be prepared to showcase your flexibility and reliability. Think of examples that highlight your ability to adapt to different situations and work well under pressure, as these are key traits for a successful waiter or waitress.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what it means to be a Server/Waiter/Waitress at Brasserie Blanc. Familiarise yourself with their values and the type of service they provide.
Tailor Your CV: Highlight relevant experience in hospitality or customer service on your CV. Use specific examples that demonstrate your interpersonal skills and passion for delivering excellent service.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Heartwood Collection and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Brasserie Bar Co
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent service. Talk about any previous experiences where you went above and beyond for customers, as this will resonate well with the interviewers at Heartwood Collection.
✨Know the Menu
Familiarise yourself with the menu items, especially the seasonal dishes. Being able to discuss the food offerings confidently will demonstrate your interest in the role and help you connect with the interviewers.
✨Demonstrate Interpersonal Skills
As a waiter or waitress, strong interpersonal skills are crucial. Be prepared to share examples of how you've successfully interacted with guests in the past, showcasing your ability to make them feel special and valued.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training programmes, or growth opportunities within Heartwood Collection. This shows that you're genuinely interested in the role and eager to be part of their team.