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- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment with great perks.
- Other info: Exciting growth opportunities as we expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and make a real difference in people's dining experiences.
- Qualifications: Great interpersonal skills and a passion for excellent service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award‑winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi‑award‑winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average. Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress employer: Brasserie Bar Co
Contact Detail:
Brasserie Bar Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit a few of their pubs or brasseries, soak in the atmosphere, and chat with the staff. This will not only give you a feel for the place but also help you tailor your approach when you apply.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make a huge difference!
✨Tip Number 3
Show off your personality during interviews! Heartwood Collection is all about vibrant individuals, so let your passion for hospitality shine through. Share stories that highlight your interpersonal skills and love for great food.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be able to showcase your enthusiasm for joining such an award-winning team right from the start.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making guests feel special.
Tailor Your Application: Make sure to customise your application to reflect the qualities we’re looking for. Highlight your interpersonal skills and any experience you have in hospitality to show us why you’d be a great fit!
Keep It Professional Yet Personal: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send. We want to see your best self!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Brasserie Bar Co
✨Know the Menu Inside Out
Familiarise yourself with the menu and any seasonal specials before the interview. Being able to discuss dishes confidently shows your passion for food and helps you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent service in the past. Whether it’s a tricky customer situation or a time you went above and beyond, sharing these stories will highlight your interpersonal skills.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the hospitality industry, which is key for a role at Heartwood Collection.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you.