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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Why this job: Be part of a vibrant team and grow your career in a thriving hospitality environment.
- Qualifications: Great interpersonal skills and a passion for excellent service are essential.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations by 2027.
Waiter / Waitress
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.
We’re an award‑winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi‑award‑winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.
Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
Please note, we cannot take applications from overseas or that require sponsorship.
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Server/Waiter/Waitress employer: Brasserie Bar Co
Contact Detail:
Brasserie Bar Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the Heartwood Collection vibe! Before your interview, check out their pubs and brasseries. Familiarising yourself with their atmosphere and menu will help you connect better during the chat.
✨Tip Number 2
Show off your people skills! When you meet the team, be sure to highlight your experience in making guests feel special. Share a quick story about a time you went above and beyond for a customer.
✨Tip Number 3
Flexibility is key! Make it clear that you're adaptable and ready to jump in wherever needed. This shows you're a team player and ready to contribute to the warm community at Heartwood.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our growing family.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a part of our vibrant team and delivering excellent service.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in hospitality or customer service that showcase your ability to make guests feel special, just like we do at Heartwood Collection.
Be Yourself: We’re looking for individuals who are genuine and personable. Don’t be afraid to let your personality come through in your writing. Share a bit about yourself and what makes you a great fit for our warm and welcoming community.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Brasserie Bar Co
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and the types of dishes served at Heartwood Collection. Being able to discuss the food and drink offerings shows your genuine interest in the role and helps you connect with the interviewers.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. During the interview, share examples of how you've made guests feel special in previous roles. This will demonstrate your passion for excellent service and your ability to create a welcoming atmosphere.
✨Be Flexible and Reliable
Heartwood Collection values flexibility and reliability in their staff. Be prepared to discuss your availability and willingness to work various shifts. Highlight any past experiences where you’ve adapted to changing circumstances or stepped up when needed.
✨Express Your Passion for Quality Food
Make sure to convey your enthusiasm for high-quality food and dining experiences. Share any personal experiences or favourite dishes that resonate with the values of Heartwood Collection. This will show that you align with their commitment to serving fresh, seasonal dishes.