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- Tasks: Lead client relationships and provide expert pensions advice to trustees and corporate sponsors.
- Company: Dynamic pensions administration business focused on client outcomes and relationship growth.
- Benefits: Competitive salary, supportive environment, and opportunities for professional development.
- Why this job: Shape client outcomes and influence service delivery in a strategic role.
- Qualifications: 5+ years' experience in client-facing pensions roles and strong UK pensions knowledge.
- Other info: Engaging work environment with opportunities to manage complex issues and senior stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Client Relationship Manager to lead a portfolio of pension scheme clients, acting as the main contact for trustees and corporate sponsors. You will provide technical pensions advice, oversee service delivery, manage contracts, and support governance activities. You will also be involved in client pitches and be comfortable dealing with complex schemes.
Why Join? This is a strategic, client-facing role with real scope to shape client outcomes, grow relationships, and influence service delivery in a supportive, dynamic pensions administration business.
Requirements:
- 5+ years' client-facing pensions experience
- Strong knowledge of UK pensions legislation and administration
- PMI qualified or equivalent
- Confident working with senior stakeholders and managing complex issues
Client Relationship Manager employer: Branwell Ford
Contact Detail:
Branwell Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for a Client Relationship Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical pensions knowledge. Be ready to discuss UK pensions legislation and how you've successfully managed complex schemes in the past. Confidence is key!
✨Tip Number 3
Don’t shy away from showcasing your experience with senior stakeholders. Share specific examples of how you've influenced service delivery and shaped client outcomes. This will set you apart from the competition.
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly shows your enthusiasm for joining our dynamic team. Let’s get you that dream job!
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Manager role. Highlight your experience with pension schemes and any relevant qualifications, like being PMI qualified. We want to see how your background aligns with what we’re looking for!
Showcase Your Skills: In your cover letter, showcase your client-facing experience and your ability to manage complex issues. Use specific examples that demonstrate your technical pensions knowledge and how you've successfully influenced service delivery in the past.
Be Personable: Remember, this is a client-facing role! Let your personality shine through in your application. We love seeing candidates who can build relationships and communicate effectively with senior stakeholders, so don’t be shy about sharing your approach.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Branwell Ford
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of UK pensions legislation and administration. Be prepared to discuss recent changes in the law and how they impact clients. This will show that you're not just experienced, but also up-to-date with the latest developments.
✨Showcase Your Client Management Skills
Prepare examples from your past experience where you've successfully managed client relationships, especially with trustees and corporate sponsors. Highlight how you’ve navigated complex issues and delivered results, as this is crucial for the role.
✨Practice Your Pitching Skills
Since you'll be involved in client pitches, practice presenting your ideas clearly and confidently. Think about how you can tailor your pitch to different stakeholders and demonstrate your ability to influence service delivery.
✨Engage with Senior Stakeholders
Be ready to discuss how you've worked with senior stakeholders in the past. Prepare to share strategies you've used to manage expectations and resolve conflicts, as this will be key in showcasing your leadership capabilities.
