Head of Residential Property Management Our client looks after homes people actually live in across the South. This role exists to turn a residential portfolio into a well-run, high-performing operation where occupancy, cash flow and tenant experience all move in the right direction. You will own the results, not just the process. Performance Objectives Lift occupancy to 96%+ and tenant retention to 88%+ within 12 months through proactive lettings, maintenance and communication. Cut arrears by 25% in the first year by tightening collections, early intervention and clear payment pathways. Deliver 12–15% reduction in reactive maintenance spend by building a planned-preventative programme and a tighter contractor panel. Achieve 100% statutory compliance (gas, electrical, fire, licensing) with zero regulatory breaches. Build and lead a high-performing team of property managers, hitting individual KPIs and reducing staff turnover below 15%. Raise tenant satisfaction (measured by NPS or equivalent) to 4.4/5 by introducing a simple digital portal and faster response SLAs. Environment & Resources You report to the Managing Director and sit in Southampton. You will have a dedicated residential team, an operations budget, access to industry-standard property software, and authority to select and manage contractors. Legal, finance and lettings support sit alongside you. Essential Qualifications Proven track record running a residential portfolio of similar scale, with measurable improvements in occupancy, arrears and compliance. Hands-on leadership of property managers, including hiring, coaching and holding people to outcome-based targets. Deep working knowledge of UK residential legislation, HMO licensing and health & safety obligations. Comfortable owning P&L lines for operations and maintenance, not just reporting them. ARMA, IRPM or equivalent professional standing, plus evidence of using data and systems to drive decisions. Role Selling Points Direct influence on how hundreds of homes are managed, with visible impact on residents and owners. Autonomy to redesign processes rather than inherit a rigid corporate playbook. Southampton base with a growing regional portfolio and genuine growth runway. A leadership team that measures success by results, not hours in the office. If you want to run residential property management as a performance business rather than a reactive service, apply now
StudySmarter Expert Advice🤫
We think this is how you could land Head of Residential Property Management in Southampton
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Branta Recruitment Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Branta Recruitment Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Branta Recruitment Ltd's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Head of Residential Property Management role at Branta Recruitment Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Branta Recruitment Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Branta Recruitment Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Branta Recruitment Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Branta Recruitment Ltd.
