Branta are seeking a proactive and organised Administrator to join a busy team in Gateshead.
As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations.
Key Responsibilities:
- Act as the first point of contact for client enquiries via phone and email.
- Log and manage jobs accurately, ensuring all client requests are captured correctly.
- Coordinate and schedule engineers and contractors to meet client requirements.
- Handle invoicing and support administrative processes related to job management.
- Maintain clear records and provide updates to clients and internal teams as required.
Requirements:
- Previous experience in a similar administrative or helpdesk role is essential.
- Facilities Management or maintenance sector experience is highly desirable.
- Excellent communication skills, confident on the phone and via email.
- Strong organisational skills and attention to detail.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Proficiency in Microsoft Office and basic job-logging software.
Whats on Offer:
- Competitive salary and benefits.
- Supportive and friendly working environment.
- Opportunity to develop your career in Facilities Management and administration.
#J-18808-Ljbffr
Admin Assistant in North East employer: Branta Recruitment Ltd
Join a dynamic team as an Air Conditioning Engineer in the Midlands, where you'll enjoy a competitive salary and a comprehensive benefits package including a company van, fuel card, and private medical insurance. Our supportive work culture fosters professional growth through OEM training and offers a sensible geographical patch to ensure a balanced workload, making it an ideal environment for skilled engineers seeking meaningful and rewarding employment.
