At a Glance
- Tasks: Lead and manage building-related engineering services across multiple sites.
- Company: Branta, a dynamic company focused on hard services management.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Immediate start available for North East-based candidates.
- Why this job: Make a real impact by ensuring safe and efficient building operations.
- Qualifications: Experience in mechanical, electrical, or building services engineering required.
The predicted salary is between 50000 - 60000 £ per year.
Branta are seeking an experienced, technically robust Hard Services Manager for a contract role in Newcastle for a business-critical, 6-month contract. The successful individual will take operational ownership of the compliance, management, and strategic delivery of all building-related engineering services. You will be responsible for ensuring that statutory, mandatory, and organisational requirements are met while guaranteeing safe, reliable, and efficient mechanical, electrical, and building fabric services across the entire portfolio.
Key Duties & Responsibilities
- Operational & Technical Leadership
- Lead and manage all daily mechanical, electrical, and building fabric maintenance activities across a diverse multi-site estate.
- Oversee and optimise active planned preventive maintenance (PPM), reactive breakdown pipelines, and critical lifecycle asset replacement programmes.
- Ensure all critical building infrastructure (HVAC, electrical distribution, BMS systems, water hygiene, fire safety systems, and lifts) operates safely and in absolute alignment with UK legislation.
- Act as the estate's Authorised Person (e.g., AP Electrical, AP Mechanical, AP Pressure Systems, or Water) as required.
- Compliance, Safety & Risk Mitigation
- Drive 100% statutory and regulatory compliance across the estate, ensuring strict adherence to Health & Safety at Work legislation, Electricity at Work Regulations, LOLER, PUWER, COSHH, and Water Safety (ACoP L8).
- Maintain pristine, audit-ready compliance files, asset registries, data logs, and comprehensive audit trails.
- Review, challenge, and sign off on contractor RAMS and implement strict safe systems of work (SSOW) and hot works permits.
- Contractor & Team Management
- Supervise and mentor the internal engineering workforce (supervisors, technicians, and craft personnel), planning and prioritising workloads to maximise floor efficiency.
- Manage, audit, and hold accountable specialist third-party engineering contractors against strict SLAs and KPIs.
- Support the wider team with procurement, localised tendering processes, and performance evaluations for specialist hard services vendors.
- Commercial & Financial Control
- Administer fixed budgets for hard services, overseeing spend on planned works, reactive callouts, and minor capital upgrades.
- Track contractor billing, forecast financial requirements for the remainder of the contract term, and drive cost efficiencies.
- Contribute technical expertise to long-term capital investment schemes, estate resilience planning, and corporate decarbonisation/sustainability goals.
The Ideal Candidate (Person Specification)
- Qualifications & Technical Bias
- A strong, time-served mechanical, electrical, or building services engineering bias.
- Recognised Authorised Person (AP) training credentials (electrical, mechanical, pressure, or water safety).
- Formal health and safety qualifications (IOSH Managing Safely or NEBOSH General Certificate).
- Professional engineering registration (IEng/CEng) is highly desirable but not strictly mandatory.
- Experience Required
- Significant, verifiable track record managing Hard FM services within a complex, multi-site corporate, educational, public, or healthcare estate.
- Exceptional leadership credentials with experience managing both directly employed mobile trade technicians and specialist tier-1 external subcontractors.
- Proficient in the deployment, tracking, and close-out of tasks within corporate CAFM systems.
- Deep, practical knowledge of UK statutory compliance parameters, building regulations, and asset lifecycle asset tracking.
- Exceptional stakeholder management skills, with the ability to communicate technical risks and maintenance disruptions clearly to senior leadership and estate users.
Working Conditions & Additional Information
- Travel: Ability to travel efficiently between multi-site property locations across the North East region.
- Flexibility: Occasional evening or weekend oversight may be required to monitor major project works or system shutdowns. Participation in an out-of-hours on-call engineering escalation rota may be required.
To Apply
If you are an available, North East-based Hard FM leader looking for an immediate start, apply online today or contact Astrid Camacho for more information.
Hard Services Manager in Newcastle upon Tyne employer: Branta Recruitment Ltd
Branta is an exceptional employer that prioritises the professional growth and development of its employees, offering a dynamic work environment in Newcastle. With a strong focus on compliance and safety, the company fosters a culture of teamwork and innovation, ensuring that all team members are supported in their roles while contributing to meaningful projects. Employees benefit from competitive remuneration, comprehensive training opportunities, and the chance to lead critical engineering services across a diverse multi-site estate.
StudySmarter Expert Advice🤫
We think this is how you could land Hard Services Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to highlight how your experience aligns with their needs, especially in compliance and safety management. Show them you're not just a fit, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your leadership experience and technical expertise clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hard Services Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hard Services Manager role. Highlight your experience in managing mechanical, electrical, and building services, and don’t forget to mention any relevant qualifications like AP training or health and safety certifications.
Showcase Your Leadership Skills:We want to see your leadership credentials shine through! Share examples of how you've successfully managed teams and contractors in previous roles, especially in complex, multi-site environments.
Be Clear on Compliance:Since compliance is key for this role, make sure to detail your knowledge of UK statutory regulations and how you've ensured adherence in past positions. This will show us you understand the importance of safety and risk mitigation.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you in the running for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Branta Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanical, electrical, and building services. Be ready to discuss specific compliance regulations like LOLER and PUWER, as well as your experience with PPM and reactive maintenance. This will show that you’re not just familiar with the terms but can apply them in real-world scenarios.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in managing both internal staff and external contractors. Highlight your ability to mentor and supervise effectively, as this role requires strong leadership credentials. Think of specific challenges you faced and how you overcame them.
✨Be Audit-Ready
Since compliance is a big part of this role, be prepared to discuss how you maintain audit-ready compliance files and data logs. Bring examples of how you've ensured adherence to health and safety legislation in previous roles. This will demonstrate your commitment to safety and regulatory standards.
✨Understand the Financials
Familiarise yourself with budget management and cost efficiencies in hard services. Be ready to talk about how you've tracked contractor billing and forecasted financial requirements in the past. Showing that you can manage fixed budgets effectively will set you apart from other candidates.
