Helpdesk & Admin Specialist - Facilities Support
Helpdesk & Admin Specialist - Facilities Support

Helpdesk & Admin Specialist - Facilities Support

Full-Time 25000 - 30000 £ / year (est.) No home office possible
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Branta Recruitment Ltd

At a Glance

  • Tasks: Be the go-to person for client inquiries and coordinate schedules for engineers.
  • Company: Join a dynamic recruitment agency in Gateshead with a supportive team.
  • Benefits: Enjoy career development opportunities and a friendly working environment.
  • Other info: Perfect for proactive individuals looking to grow in a busy team.
  • Why this job: Kickstart your career in Facilities Management while honing your admin skills.
  • Qualifications: Experience in admin or helpdesk roles and strong communication skills required.

The predicted salary is between 25000 - 30000 £ per year.

A recruitment agency is seeking a proactive and organised Helpdesk Administrator to join a busy team in Gateshead. You will serve as the first point of contact for client inquiries, log jobs accurately, coordinate schedules for engineers, and handle invoicing. The ideal candidate has experience in administrative or helpdesk roles, strong communication skills, and proficiency in Microsoft Office. A supportive working environment and opportunities for career development in Facilities Management are offered.

Helpdesk & Admin Specialist - Facilities Support employer: Branta Recruitment Ltd

Join a dynamic team in Gateshead as a Helpdesk & Admin Specialist, where you will thrive in a supportive work culture that values proactive communication and teamwork. With ample opportunities for career development in Facilities Management, you will be empowered to grow your skills while enjoying a collaborative environment that prioritises employee well-being and satisfaction.
Branta Recruitment Ltd

Contact Detail:

Branta Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Helpdesk & Admin Specialist - Facilities Support

✨Tip Number 1

Make sure you research the company and its culture before your interview. Knowing what they value can help you tailor your responses and show that you're a great fit for their team.

✨Tip Number 2

Practice common interview questions related to helpdesk and admin roles. Think about how your past experiences align with the responsibilities of the Helpdesk & Admin Specialist position.

✨Tip Number 3

Don’t forget to prepare some questions to ask at the end of your interview. This shows your interest in the role and helps you determine if the company is the right fit for you.

✨Tip Number 4

Apply through our website for a smoother process! We want to see your application, and applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Helpdesk & Admin Specialist - Facilities Support

Proactive Approach
Organisational Skills
Client Communication
Job Logging
Scheduling Coordination
Invoicing Management
Administrative Experience
Helpdesk Experience
Microsoft Office Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in administrative or helpdesk roles. We want to see how your skills match the job description, so don’t be shy about showcasing your strong communication skills and proficiency in Microsoft Office.

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be proactive and organised in your writing, just like we expect you to be in the role!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've handled client inquiries or logged jobs accurately in the past. We love seeing candidates who can think on their feet and coordinate schedules effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Branta Recruitment Ltd

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Helpdesk & Admin Specialist role. Familiarise yourself with the key responsibilities like logging jobs, coordinating schedules, and handling invoicing. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Communication Skills

Since strong communication is crucial for this role, prepare to demonstrate your skills during the interview. Think of examples where you've effectively communicated with clients or team members. Practising clear and concise responses will also help you make a great impression.

✨Brush Up on Microsoft Office

Proficiency in Microsoft Office is a must for this job. Make sure you're comfortable with Excel for logging jobs and managing schedules, as well as Word for any documentation. If you can, bring examples of previous work you've done using these tools to showcase your skills.

✨Prepare Questions About Career Development

The job description mentions opportunities for career development in Facilities Management. Prepare thoughtful questions about this aspect during the interview. It shows that you're not just looking for a job, but are also interested in growing within the company.

Helpdesk & Admin Specialist - Facilities Support
Branta Recruitment Ltd
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