At a Glance
- Tasks: Manage hard FM services across multiple sites, ensuring compliance and performance.
- Company: Join a leading facilities management company in the North East.
- Benefits: Enjoy a competitive salary, company car, 26 days leave, and training opportunities.
- Why this job: Take ownership of operations and drive improvements in a dynamic environment.
- Qualifications: City & Guilds Level 3 in Mechanical or Electrical discipline required.
- Other info: Full UK driving licence needed; based in Newcastle upon Tyne.
We are currently recruiting for an experienced FM Contract Manager to oversee the delivery of hard FM services across multiple client sites in the North East. This is a fantastic opportunity for a technically qualified individual from a mechanical or electrical background to take ownership of day-to-day operations, compliance, and strategic contract management.
Key Responsibilities:
- Lead and manage the hard FM contract, including all operational staff and performance metrics.
- Oversee budgets, cost efficiency, and financial control to meet contractual obligations.
- Ensure service delivery meets or exceeds client expectations and contractual KPIs.
- Maintain strong relationships with key stakeholders, ensuring clear communication and service satisfaction.
- Manage statutory and contractual compliance.
- Drive continuous improvement and implement value-added initiatives.
- Develop and oversee life cycle programmes and end-of-contract planning.
- Support asset transformation and technical project delivery.
Requirements:
- City & Guilds Level 3 qualification in a Mechanical or Electrical discipline (or equivalent).
- Previous experience in hard FM service delivery within a facilities management environment.
- Financial acumen with experience managing budgets and contract deliverables, reporting & compliance.
- Strong leadership skills with experience managing multi-functional teams.
- Excellent communication, client management, and organisational abilities.
- Full, clean UK driving licence.
Location: Newcastle upon Tyne / North East
Industry: Facilities Management
Salary: £50,000 - £55,000 per annum
Additional Package: Company car / car allowance, 26 days annual leave + bank holidays, training, development & progression opportunities, pension, other company benefits
Contact Astrid Camacho at Branta Recruitment for more information.
FM Contract Manager employer: Branta Recruitment Ltd
Contact Detail:
Branta Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Contract Manager
✨Tip Number 1
Familiarise yourself with the specific hard FM services relevant to the North East region. Understanding local regulations and client expectations can give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in hard FM. Attend industry events or join online forums to build connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences managing budgets and compliance in detail. Be ready to provide examples of how you've successfully met KPIs and improved service delivery in past roles.
✨Tip Number 4
Research StudySmarter's values and mission. Tailoring your conversation to align with our goals can demonstrate your genuine interest in joining our team and help you stand out as a candidate.
We think you need these skills to ace FM Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hard FM service delivery, particularly any roles where you've managed operational staff and performance metrics. Emphasise your mechanical or electrical qualifications and relevant achievements.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the key responsibilities of the FM Contract Manager role. Mention your financial acumen and experience with budgets, as well as your ability to maintain strong stakeholder relationships.
Showcase Leadership Experience: Provide specific examples of your leadership skills in previous roles. Highlight instances where you successfully managed multi-functional teams and drove continuous improvement initiatives.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Branta Recruitment Ltd
✨Showcase Your Technical Expertise
As an FM Contract Manager, your technical background is crucial. Be prepared to discuss your qualifications in mechanical or electrical disciplines and how they relate to the role. Highlight specific projects where you've applied your technical skills to improve service delivery.
✨Demonstrate Financial Acumen
Since managing budgets and financial control is a key responsibility, come ready to discuss your experience with financial management. Prepare examples of how you've successfully overseen budgets and ensured cost efficiency in previous roles.
✨Emphasise Leadership Experience
Strong leadership skills are essential for this position. Share examples of how you've led multi-functional teams, managed performance metrics, and driven continuous improvement initiatives. This will show your capability to lead and motivate others effectively.
✨Prepare for Stakeholder Management Questions
Building strong relationships with stakeholders is vital. Think of instances where you've successfully communicated with clients or managed expectations. Be ready to discuss how you ensure service satisfaction and maintain compliance with contractual obligations.