Branta are seeking a proactive and organised Administrator to join a busy team in Gateshead.
As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations.
Key Responsibilities
- Act as the first point of contact for client enquiries via phone and email.
- Log and manage jobs accurately, ensuring all client requests are captured correctly.
- Coordinate and schedule engineers and contractors to meet client requirements.
- Handle invoicing and support administrative processes related to job management.
- Maintain clear records and provide updates to clients and internal teams as required.
Requirements
- Previous experience in a similar administrative or helpdesk role is essential.
- Facilities Management or maintenance sector experience is highly desirable.
- Excellent communication skills, confident on the phone and via email.
- Strong organisational skills and attention to detail.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Proficiency in Microsoft Office and basic job-logging software.
Whats on Offer
- Competitive salary and benefits.
- Supportive and friendly working environment.
- Opportunity to develop your career in Facilities Management and administration.
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Admin Assistant in North East employer: Branta Consulting Limited
As an Electrical Engineer in London, you will join a dynamic team that prioritises technical expertise and hands-on problem-solving. Our engineer-led culture fosters collaboration and innovation, ensuring you have the support and resources needed to excel in your role. With opportunities for professional growth, a commitment to safety, and the chance to make a tangible impact on commercial sites, we offer a rewarding environment for those looking to advance their careers in electrical engineering.
