Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our practice, welcoming patients and managing enquiries.
- Company: Join a supportive team in a vibrant university town with a focus on patient care.
- Benefits: Flexible hours, full training provided, and a chance to make a difference.
- Why this job: Perfect for those who love helping others and want to gain valuable experience.
- Qualifications: No prior experience needed, just a friendly attitude and willingness to learn.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
The predicted salary is between 12493 - 12493 £ per year.
We are looking for a part time receptionist to join our friendly team for 19 hours per week. The successful candidate will be required to work a fixed work pattern each week:
- Thursday - 1:00pm - 6:00pm
- Friday - 1:00pm - 8:00pm
There will also be a requirement to work additional hours from time to time, to cover other staff holidays and/or sickness. Previous experience in a similar role would be an advantage but not essential as full training will be given.
Main duties of the job
The main purpose of the post is to ensure that all first point of call contacts with the Practice, whether by telephone, online or in person, be handled efficiently, effectively and courteously.
Job Responsibilities:
- Opening premises when required, as per the Opening Up Procedure.
- Closing premises when required, as per the Closing Down Procedure.
- Receiving patients on arrival, answering general enquiries, explaining Practice procedures, making new and follow-up appointments, dealing with other visitors and deliveries, ensuring safe handling of medical equipment and consumables.
- Operate the electronic and paper repeat prescription system, within the specified timeframe of a maximum of 72 hours.
- Take and pass on accurate messages to include time, date, name and contact details of caller, reason for call and name of message taker.
- Perform additional daily tasks to include but not limited to: filing; reception work tray; tidying of waiting room and removal of old magazines; tidying the entrance/front of the building and actioning tasks received via the clinical system.
- Perform additional monthly tasks to include but not limited to: cleaning waiting room toys and computer keyboards; ensure waiting room notice boards are tidy and up to date; review lost property box; check prescription and letters boxes for uncollected items.
- Ensure Consulting Rooms and Reception are kept tidy and adequately stocked with stationery and routine documentation, ready for the following working day.
- Ensure that outgoing post has been prepared and sent on a daily basis.
- Making tea and coffee for the Doctors.
- To perform any other duties as required, commensurate with the post, for which the post holder has the necessary experience and/or training.
Person Specification
Experience:
- Previous IT experience, in particular Microsoft Office.
- Previous experience within a front facing role.
- Previously worked in the NHS.
- Experience in the use of SystmOne Clinical System.
Knowledge & Skills:
- Recognises issues of a confidential nature.
- Works accurately and with attention to detail.
- Maintains strict confidentiality at all times.
- Effective Communication Skills: Good listener, able to check understanding and give clear, precise instructions or advice.
- Confident and clear in face to face and telephone discussions.
- Familiar in use of telephone, photocopiers and similar office equipment.
- Ability to exercise sound judgement and common sense.
- Helpful and friendly nature.
- Self reliant.
- Resourceful.
- Flexible, willing to learn new tasks.
- Understanding of working structure of NHS.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£12,493 a year - FTE pay is £24,657 per year.
Receptionist in Lincoln employer: Brant Road & Springcliffe Surgery
Contact Detail:
Brant Road & Springcliffe Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Lincoln
✨Tip Number 1
Get to know the practice before your interview! Research their values, services, and team. This will help you tailor your responses and show that you're genuinely interested in being part of their friendly team.
✨Tip Number 2
Practice makes perfect! Run through common receptionist scenarios with a friend or family member. This will boost your confidence and help you articulate how you'd handle various situations at the practice.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction with the interviewers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist in Lincoln
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your Application: Make sure to customise your application to highlight relevant experience or skills that match the job description. Even if you don’t have direct experience, think about transferable skills from other roles that could be beneficial.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, focusing on the key aspects of your experience and why you’re a great fit for the receptionist role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Brant Road & Springcliffe Surgery
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a receptionist. Familiarise yourself with tasks like handling patient enquiries, managing appointments, and using systems like SystmOne. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a receptionist, effective communication is crucial. During the interview, practice clear and confident speaking. You might even want to prepare examples of how you've successfully handled difficult situations or communicated effectively in previous roles. This will highlight your ability to connect with patients and colleagues alike.
✨Demonstrate Your Organisational Skills
Being organised is key for a receptionist. Bring up any experiences where you managed multiple tasks or maintained a tidy workspace. You could mention how you prioritised tasks in a busy environment, which will show that you can handle the demands of the role efficiently.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like dealing with an upset patient or managing a busy reception area. Think about how you would respond to these situations and be prepared to discuss your thought process. This will showcase your problem-solving skills and ability to stay calm under pressure.
