Account Director in London

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter.

The role

As a Strategic Account Director, you will drive revenue growth within the Strategic Account Management team, managing a growing portfolio of Cision and Brandwatch's most important clients. You will take ownership of a defined territory, working towards agreed revenue and performance targets while building long-term, strategic partnerships with key stakeholders. Your focus will be on revenue retention, identifying and delivering upsell and cross-sell opportunities, and maximising account value across your portfolio. You will proactively identify growth opportunities, mitigate risk, and ensure clients are deriving maximum value from our solutions. You will act as a trusted advisor, leveraging data, insights, and industry knowledge to strengthen client relationships, drive commercial success, and contribute to the overall growth of the business.

The standard working hours for this role are 30 hours per week, across a 4-day working week, from 9:00am to 5:30pm, with a one-hour unpaid lunch break each day.

Duties and responsibilities

• Meet or exceed monthly and annual revenue targets across the full Cision and Brandwatch portfolio (Media Analysis, Monitoring, Database, Insights, Social and Professional Services) within Strategic Accounts.
• Develop and execute a clear territory sales plan.
• Maintain a proactive, high-contact approach with clients.
• Identify and drive upsell and cross-sell opportunities across your portfolio.
• Build and implement account plans aligned to client needs, budget and growth potential.
• Forecast revenue accurately and proactively address potential shortfalls.
• Take full ownership of territory performance including planning, pipeline management and analysis.
• Act as a key contributor to the UK Account Management team, bringing energy, focus and commercial drive.
• Develop strong knowledge of Cision and Brandwatch products and the competitive landscape.
• Collaborate with Marketing, Events, Operations, Client Services and Product to drive client satisfaction and growth.
• Provide structured feedback to Product teams based on client needs and market trends.
• Ensure effective and consistent use of CRM to maintain accurate forecasting and visibility.

Essential Skills and Experience

• Proven track record of exceeding revenue and performance targets.
• Strong ability to communicate and influence stakeholders at all levels.
• Demonstrated ability to build and maintain relationships with key decision-makers.
• Strong problem-solving skills with a proactive approach.
• Customer-focused mindset with a commitment to delivering value.
• Effective negotiation skills with a commercial approach.
• Results-driven with a strong focus on achieving outcomes.

What We Offer

Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include:

• Cision Group Personal Pension Scheme
• Life Assurance
• Healthcare cash plan
• Dental Insurance
• Private Medical Insurance (For directors and above only)
• Gym Subsidy
• Cycle to Work
• Discounted Dining
• Virtual GP
• Employee Assistance Programme (EAP)
• Eye Care Test
• Cision Global Charitable Giving Program
• BenefitHub (Retail discounts)

If this opportunity feels like the right fit for you, we'd love to hear from you.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.