Inside Sales Team Lead - UKI

Brandwatch is the world’s premier social suite, empowering over 7,500 of the world’s most admired companies to understand and engage with customers at the speed of social. Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a suite of specialized, best-in-class products and services that support connected workflows. Operating and serving clients worldwide, Brandwatch has 15 offices across the globe and more than 1,000 employees.

We are looking for an Inside Sales Team Lead - UKI responsible for managing and growing a team of Sales Development Representatives (SDRs) focused on opportunity generation within the region. You will have the opportunity to build a high-performing sales engine and lay the foundation for success by scaling the team in the region.

What you will do:

• Report directly to the Director of Inside Sales, responsible for weekly forecasting, training, and providing support, coaching, and feedback to your team;
• Involved in hiring, coaching, and developing the SDR team to master sales skills, including cold-calling, understanding customer profiles, and facilitating discovery calls to book qualified opportunities for Account Executives;
• Manage daily activities of the SDR team, including live call coaching, pipeline management, and understanding key metrics and conversions;
• Identify opportunities and recommend process improvements to boost productivity and efficiency;
• Manage team and individual projects to ensure successful execution and adoption;
• Contribute to identifying new business opportunities and market segments, develop playbooks, talk tracks, and email templates in collaboration with team lead/enablement;
• Conduct personal and career development discussions to groom high-performing SDRs for future sales roles.

What you will have:

• Proven track record of exceeding sales targets;
• 2+ years experience managing an SDR team;
• Charismatic leader and team player, inspiring your team and colleagues;
• Data-driven with a focus on activity and production metrics;
• Problem-solving mindset and solution-focused approach;
• Experience with Salesforce, including generating reports and dashboards.

What we offer:

• A competitive salary package with base and commission components;
• Growth opportunities and career development support;
• Open, informal work environment with high personal responsibility;
• Global collaboration with colleagues across offices;
• Comprehensive onboarding and online training resources;
• 25 days of PTO plus paid sick leave;
• Pension, health, dental insurance, employee discounts, sports contributions, Calm subscription, and 24/7 Employee Assistance program;
• Hybrid working model with a London office in East London near Liverpool Street.

Our Values:

• We Act with Care - We invest in our teams, treat each other with respect, and prioritize people and customer support.
• We Take Pride - We take pride in our products, services, and company culture.
• We Spark Change - We are pioneers, rewarding creativity, and learning from successes and failures alike.

If you find this opportunity interesting but do not meet all requirements, we encourage you to apply. We value diverse applications. Note: We cannot provide legal sponsorship for work visas. Please ensure your legal right to work in your country before applying. Brandwatch does not accept unsolicited agency resumes and is not responsible for related fees.