At a Glance
- Tasks: Drive customer success by managing relationships and ensuring product adoption.
- Company: Join Brandwatch, a leader in customer insights and analytics.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on delivering exceptional customer experiences.
- Why this job: Make a real impact by helping customers succeed and grow with our products.
- Qualifications: Experience in customer success or account management is a plus.
The predicted salary is between 50000 - 70000 £ per year.
Brandwatch is hiring Customer Success Managers across Enterprise, SMB, and MENA portfolios.
You will own long‑term retention and growth, build trusted executive relationships, and drive product adoption to deliver measurable outcomes.
You’ll manage renewals, lead QBRs, and partner with onboarding to onboard customers and scale value.
You’ll collaborate with Account Managers, Product Support, and Professional Services to ensure a seamless customer experience.
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Global Customer Success Manager – Accounts & Growth employer: Brandwatch
Cision is an exceptional employer that prioritises employee empowerment and growth, fostering a culture of collaboration and innovation. As an Account Director, you will benefit from a supportive environment that values your unique contributions while providing access to comprehensive benefits, including private medical insurance and a global charitable giving programme. With a commitment to diversity and inclusion, Cision ensures that every team member can thrive and make a meaningful impact in the dynamic field of media intelligence.
